Michelle Carpenter

• Minimized complications related to vascular access sites by performing proper cannulation techniques using both needles and catheters according to established protocols.
• Reduced the risk of infections by adhering to strict infection control protocols during all procedures.
• Demonstrated excellent teamwork skills while assisting other technicians during busy shifts for optimal patient care delivery.
• Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.

-Assist with utilization review by identifying patients to be completed and/or closed out.

-Support discharge plan under care coordinator or social worker.

-Collect, enter data as directed.

-Call insurance companies to obtain authorizations for patients going into long term care, rehab or skilled nursing facilities.

• Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
• Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
• Arranged pre-operative and post-operative appointments for surgical patients.
• Expertly managed planning, scheduling, and coordination of outpatient procedures.