Diligent program support professional well-versed in evaluating the behavioral and physical needs of medical clients. Desiring a challenging new role. Capable of becoming a pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Hi, I’m
Michelle Carpinelli
Big Pine Key,FL
Summary
Overview
17
years of professional experience
1
Certification
Work History
Lower Keys Medical CenterKey West, Key Largo, Marathon, FL
Behavioral Health Technician/Phlebotomist/EKG Technologist
10.2017 - Current
Job overview
- Currently employed as a Mental Health Float Technician , and patient care technician.
- Responsible for taking care of up to 23 patients at a time on every shift that is worked.
- Responsible for blood draws and EKG's on patients daily.
- Performed client intake procedures according to internal standards for all new admissions.
- Work with the mentally ill, elderly dementia, and alcohol and drug detoxing patients.
- Coordinated with medical professionals to provide appropriate input and effectively formulate and assist with daily treatment plans for the patients.
- Took and monitored vital signs, assisted patients with ADL's, and managed patient behavior.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Ensured that clients and families were treated with respect and dignity.
- Conducted client rounds every 15 minutes to check on residents.
- Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
WestcareMarathon, FL
Unit Coordinator Secretary/Mental Health Patient Care Technician
02.2008 - 11.2015
Job overview
- Started work as a Behavioral Health Technician, and worked for the company for 8 1/2 years, and then continued to increase education in this time and advance skills and acquire multiple company positions.
- Eventually combining all skills, Certifications, and talents which increased my ability to multitask and perform well under pressure.
WestcareMarathon, FL
Phlebotomist/Lab Manager/Trainer
03.2012 - 11.2015
Job overview
- Responsible for transcribing Doctors orders and providing testing.
- Responsible for packaging and sending specimens to LabCorp on daily basis.
- As the lab manager, held responsibility for all supply orders, maintenance of the lab and training new phlebotomists.
- Made sure all required Monroe County monthly reporting and paperwork were correct and stored properly for health department, and CARF inspections.
- Accurately labeled vacutainer tubes with patient name, date and time of collection.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Organized daily work based on collection priority.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
WestcareMarathon, FL
HIV/AIDS Counselor, Tester and Educator
07.2011 - 11.2015
Job overview
- Provided HIV Rapid Testing and provided education to patients, supplied educational materials and taught prevention techniques in required counseling sessions.
- Responsible for all state reporting paperwork and referrals for further testing and services if necessary.
WestcareMarathon, FL
Company Educational Trainer
06.2012 - 11.2015
Job overview
- Educated over 50 employees in CPR and First Aid, Therapeutic Alternatives in Crisis Training, and Fire and Safety OSHA .
- Responsible for all 8 hour required monthly training classes of all new employees, or the re certification of all employees, maintaining records of attendance to ensure that everyone remained compliant for CARF Accreditations.
Education
ASPT American Society of Phebotomy Technicians Hickory, NC
Certification from Veinipuncture/Phlebotomy
University Overview
- Professional development completed in Phlebotomy
Ashworth CollegeNorcross, GA
Certification from Pharmacy Technician
University Overview
- Currently looking into enrollment
Florida Keys Community CollegeKey West, FL
Some College (No Degree) from Nursing
University Overview
- Continuing education in Nursing
Skills
- Microsoft Office (10 years)
- Data Entry/ Monthly State Reporting
- Insurance Verification
- Confidentiality and HIPAA
- Ordering, accounting, and maintaining all medical and patient supplies
- Receiving Incoming Supplies
- Medical Records
- Venipuncture
- Patient education and counseling
- Team Leadership
- Patient Care
- Transcription
- Understanding and using medical terminology
- Electronic Medical Records Knowledge
Certification
March 2012 to Present A.S.P. T. Phlebotomist Certification from Hickory NC.
- First Aid/CPR Certified American Heart Association
- Medication Technician Training November 19, 2019
Timeline
Behavioral Health Technician/Phlebotomist/EKG Technologist
Lower Keys Medical Center
10.2017 - Current
Company Educational Trainer
Westcare
06.2012 - 11.2015
Phlebotomist/Lab Manager/Trainer
Westcare
03.2012 - 11.2015
HIV/AIDS Counselor, Tester and Educator
Westcare
07.2011 - 11.2015
Unit Coordinator Secretary/Mental Health Patient Care Technician
Westcare
02.2008 - 11.2015
ASPT American Society of Phebotomy Technicians
Certification from Veinipuncture/Phlebotomy
Ashworth College
Certification from Pharmacy Technician
Florida Keys Community College
Some College (No Degree) from Nursing
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