Michelle Carranza
Houston,TX
Summary
Reliable and hardworking college student seeking an opportunity to improve customer service skills. Committed to providing accurate, efficient service and contributing positively to a fast-paced team environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ret
James Avery Artisan Jewelry
07.2023 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Efficiently fulfilled online orders in-store and curbside
- Provided consistent positive customer service in a high-traffic environment
- Prioritized tasks efficiently to meet time sensitive demands during high volume seasons
Team Member
Whatabuger
08.2020 - 03.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Efficiently completed curbside, dine-in, and drive thru orders while maintaining effective communication with team members
Education
Associate of Applied Science - Occupational Therapy Assistant
Houston Community College
Houston, TX05-2026
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Organizational skills
- Flexible and adaptable
Certification
CPR Certified (American Heart Association), Expires 2027
Languages
Spanish
Native or Bilingual
Timeline
Ret
James Avery Artisan Jewelry
07.2023 - Current
Team Member
Whatabuger
08.2020 - 03.2021
Associate of Applied Science - Occupational Therapy Assistant
Houston Community College