Summary
Overview
Work History
Education
Skills
Coursework
Hobbies and Interests
Languages
Timeline
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Michelle Carrillo

Pasadena,CA

Summary

Offering solid foundation in communication and relationship-building, eager to learn and grow in community-focused environment. Brings understanding of social media management and event organization, with proactive approach to acquiring industry knowledge. Ready to use and develop multitasking and project coordination skills in Community Relations role.

Overview

2
2
years of professional experience

Work History

Cannabis Dispensary Associate

Cloud9 Cannabis
04.2024 - Current
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Increased sales by customizing pitches to address specific client needs and concerns.
  • Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.

Social Media Content

Home Based
12.2023 - Current
  • Researched relevant industry trends to develop engaging, topical social media content.
  • Contributed to the development of social media content, increasing engagement with constituents on various platforms.
  • Coordinated with marketing and public relations teams to create compelling promotional materials, social media content, and events that attracted new customers and increased brand awareness.

Store Associate

Finish Line
11.2022 - 10.2023
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.

Education

Bachelor of Science - Organizational Communication, Business Law

Bradley University
Peoria, IL
12.2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Organizational skills
  • Dependable and responsible
  • Excellent communication

Coursework

  • Principles of Marketing, Bradley University, Peoria, IL, Fall Semester 2024
  • Law and Entrepreneurship, Bradley University, Peoria, IL, Fall Semester 2024
  • Business Communication, Bradley University, Peoria, IL, Spring Semester 2024
  • Legal Environment of Business, Bradley University, Peoria, IL, Fall Semester 2023

Hobbies and Interests

  • Community Service
  • Physical fitness
  • Baseball
  • Music and Podcasts

Languages

Spanish
Native or Bilingual

Timeline

Cannabis Dispensary Associate

Cloud9 Cannabis
04.2024 - Current

Social Media Content

Home Based
12.2023 - Current

Store Associate

Finish Line
11.2022 - 10.2023

Bachelor of Science - Organizational Communication, Business Law

Bradley University

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Michelle Carrillo