Michelle Carroll
Macon,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
Work History
Marketing Strategist
F.A.I.T.H. Productions
11.2013 - 08.2016
- Generated sponsorships with related and partnering entities
- Coordinated with design and media teams to develop high-quality creative assets.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Continually maintained and improved company's reputation and positive image in markets served.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Wrote and distributed press releases to increase brand visibility.
- Optimized email campaigns to increase open and click-through rates.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Created and managed social media campaigns to increase brand engagement.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Devised content strategy to effectively engage target audiences.
- Conducted market research to identify new opportunities and target markets.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Executed comprehensive marketing plans that consistently achieved targets for increased insights.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Targeted both offline and online consumers by designing multi-pronged, comprehensive marketing strategy.
- Improved website visibility through development and implementation of SEO strategies.
Registered Charge Nurse, Emergency Department
Decatur Memorial Hospital
06.1997 - 07.2009
- Optimised outcomes in critical care situations through advanced life-saving techniques.
- Monitored vital signs, conducted physical assessments and evaluated laboratory results for strategic care planning.
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
- Vaccinated patients to protect individuals from illnesses of concern.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Implemented quality patient care techniques to align with safety, health, and organizational regulations.
- Educated family members and caregivers on patient care instructions.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Performed patient assessments and adjusted care plans accordingly.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Supervised patient admissions and discharges from hospital to home care, rehabilitative facility, or self-care.
- Remained calm and productive during life-threatening situations to maximise positive outcomes.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
- Cared for patients' wounds and changed dressings.
- Assisted in development and implementation of new policies and procedures to improve healthcare quality.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Forklift Operator
Firestone Tire Factory
06.1991 - 09.1998
- Prevented waste when transferring materials between transport containers and processing equipment.
- Communicated with floor managers to determine merchandise placement.
- Completed cycle counts and monthly inventory.
- Signaled workers to discharge, dump or level materials.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Promoted operational efficiency by maximizing loads on each transfer.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated or tended automatic stacking, loading and packaging machines.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Drove equipment from one site to another to deliver tools and complete jobs.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Removed orders from storage, wrapped, and staged for shipments.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Adjusted machinery and notified supervisors of malfunctions.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Unloaded materials and goods at designated locations for best project availability.
- Weighed materials or products to record weight or other production data on tags or labels.
Medical Transcriptionist
Springfield Clinic
01.1990 - 07.1991
- Maintained security and privacy of records to protect patients and providers.
- Managed and updated donor information in databases.
- Performed qualitative analysis of records for accuracy, internal consistency and correlation of recorded data.
- Demonstrated excellent skills to understand diverse accents and dialects.
- Translated medical jargon into correct terminology.
- Applied medical terminology related to provider-specific treatments and techniques.
- Attended training associated with role to improve skills and boost speed.
- Maintained Number% accuracy rate for spelling and content.
- Effectively communicated with client's health information management department contact to correctly interpret assignments and details.
- Referred to variety of medical sources to prevent mistakes in medical terms.
- Corrected grammar, spelling and syntax mistakes in medical records.
- Recorded information using word processing, dictation and transcription software and equipment.
- Maintained compliance with legal and medical requirements, internal protocols and oversight committee standards.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Reviewed documentation for compliance with requirements and accuracy of information.
- Accurately documented medical dictation to record patient care records.
- Documented patient medical histories, vitals and test results in electronic health records system.
- Transcribed and edited physician reports from dictation using Software.
- Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
Education
Associate Degree In Nursing - Nursing
Richland Community College
Decatur, IL05.2000
Skills
- Search Engine Optimization Practices
- Promotions and Marketing Strategies
- Social Media Platforms
- New Media Strategy
- Strategic Development
- Brand Alignment Strategy
- Client Meetings
- Strategic Marketing
- Improvement Strategies
- Customer Experience Improvement
- Advising on Strategies
- Learning Strategies
- Development Activities
- Blog Posts
- Team Member Development
- Department Development
- Client Satisfaction
- Customer Needs Assessments
- Customer Engagement Strategies
- Strategic Recommendations
- Marketing Strategy Implementation
- Staff Support
- Microsoft Office
- Messaging Strategy
- Social Media Campaign
- Customer Demographics
- Professional Correspondence
- Sales and Marketing
- Talent Development
- Conflict Mediation
Additional Information
I have been featured years past in the Hearld & Review local newspaper. I have also been featured in our local flyer that goes out to the community from Decatur Memorial Hospital. Both of the above mentioned were when we ran drills for practice city wide or pandemic emergencies.
I have received personal letters, cards and notes from patients stating how much they appreciated me as a nurse and the care they received.
Lastly, my friends and family state I am the most caring, kind, loyal, honest and hard working woman they have met.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden
Timeline
Marketing Strategist
F.A.I.T.H. Productions
11.2013 - 08.2016
Registered Charge Nurse, Emergency Department
Decatur Memorial Hospital
06.1997 - 07.2009
Forklift Operator
Firestone Tire Factory
06.1991 - 09.1998
Medical Transcriptionist
Springfield Clinic
01.1990 - 07.1991
Associate Degree In Nursing - Nursing
Richland Community College
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