Summary
Overview
Work History
Education
Work Availability
Skills
Timeline
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Michelle Carvalho-Coxum

Michelle Carvalho-Coxum

Senior Sales Development Manager
San Jose,CA

Summary

Seasoned Senior Sales Development Leader looking for an ISR/SDR/BDR organization that is in its infancy stages, needs revamping, or an established team that is looking to sharpen their skillset. My strength is finding gaps and closing them. I observe what is currently happening and create a plan of attack/roadmap for success. I challenge innovation and help empower others to do the same! I develop a path to driving revenue quarter over quarter.

Over 15 years in Enterprise B2B Hi-Tech with a specialty in IT Security.

Some quick Stats:

  • Doubled our Inside Sales Development team in 2 quarters
  • Grew install base revenue by 30% each quarter
  • Build and maintain a modern and digital approach to selling
  • Maintain a solid pipeline for growth, while evolving new funnel management and sales automation tools in order to continue to generate unique strategies to prospect and sell to enterprise accounts
  • Collaborate with executives to ensure content and messaging is aligned & consistent with branding
  • Continue to build growth within the company’s Install Base Accounts each quarter and increased upsell and cross-sell
  • Assist in defining the best practices and tools with senior executive staff
  • Take sales to the next level by hiring talent, accountability, improvements and decision making
  • Cross functional in Commercial and Federal markets
  • Proven ability to foster successful relationships between senior executives and departments, implementing a marketing strategy to reach key decision makers

Overview

4
4
years of post-secondary education
19
19
years of professional experience

Work History

Senior Sales Development & Inside Sales Manager

Thales Group
San Jose, CA
03.2013 - 01.2021
  • Grew from a team of 3 SDRs (previously known as Vormetric) that supported all Marketing leads and territories now:.
  • 25 SDRs and ISRs in the AMERICAS including LATAM.
  • 15 SDRs in EMEA (most in region or UK based).
  • 10 SDRs in APAC (Hong Kong and Australia) within two years (based on Thales acquisition).
  • 2019AMS grew pipeline by $35M+ and closed on $18M in revenue.
  • In 2020 Americas had a $160M number (tied to the field sales team number) out of 9 AMS regions - 5 hit over 100%+ of quota, 2 hit at 80%+ and 2 came in lower ~60-70%.
  • Had $36M in new business pipeline generated solely from the inside AMS SDR TEAM.
  • Land major accounts within DoD, DOJ, IC, and Civilian Agencies to support Federal team.

Lead Generation Project Manager

Campbell, CA
01.2004 - 01.2013
  • Hired and managed a team of 15 call center reps on various Enterprise B2B Software clients.
  • Provided list development & Lead Gen/Sales Development services for companies like NetApp, Citrix, HP, Aruba, Vormetric, and more….
  • Successful Direct Marketing, Lead Generation, Data Hygiene & Cleansing services to small and large tech companies within their CRM and Marketing Automation Platforms.
  • Responsible for data hygiene services, email appending, and NCOA/CASS cert on marketing lists.
  • Leveraged Salesforce.com for all Reporting Dashboards and team Lead, Contact, Account Views.
  • Generated metrics reports outside of Salesforce.com to send to my clients on weekly basis.
  • Was the primary interface for clients on weekly/monthly basis achieving goals and objectives for their project needs, including events and opportunity creation.
  • Land and expand major accounts within Hi-Tech industry for marketing and sales purposes.
  • Qualifying prospects to leads and setting up demos to send over to customer’s field teams.
  • Writing formal proposals, quotes, and POs based on customer’s trust as an extension to their team.
  • Closing business over the phone on behalf of our various clients.

Portfolio Manager

DCS, Inc
Lathrop, CA
01.2002 - 01.2004
  • Managed specific US territory of federal government accounts that were in default.
  • Skip traced accounts to find debtors to resolve past due federal loans.
  • Made over 200 calls a day to reach debtors.
  • Surpassed quota each month I was there and contributed to team bonus monthly.

Education

Bachelor’s Degree - Business Management

University of Phoenix Lathrop
01.2007 - 01.2009

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San Jose State
01.2004 - 01.2006

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

    CRM, Marketing and Sales Automation

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Timeline

Senior Sales Development & Inside Sales Manager

Thales Group
03.2013 - 01.2021

Bachelor’s Degree - Business Management

University of Phoenix Lathrop
01.2007 - 01.2009

Lead Generation Project Manager

01.2004 - 01.2013

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San Jose State
01.2004 - 01.2006

Portfolio Manager

DCS, Inc
01.2002 - 01.2004
Michelle Carvalho-CoxumSenior Sales Development Manager