Michelle Cassill
Fairfax,IA
Summary
Dynamic Distribution Associate with proven expertise at Frontier Coop in inventory control and quality assurance. Recognized for enhancing order fulfillment efficiency and fostering teamwork. Adept at operating pallet jacks and maintaining safety standards, while delivering exceptional customer service and building lasting client relationships. A motivated team player committed to excellence.
Overview
16
16
years of professional experience
Work History
Distribution Associate
Frontier Coop
Norway, IA
10.2019 - Current
- Operated equipment for receiving, storing, and distributing products efficiently.
- Managed inventory levels to ensure optimal stock availability and accuracy.
- Collaborated with team members to streamline order fulfillment processes.
- Conducted quality checks on products to maintain high standards of safety and compliance.
Reception / Greeter
Cassill Motors
Cedar Rapids, IA
05.2010 - 08.2019
- Welcomed customers, providing exceptional first impressions and enhancing brand loyalty.
- Managed customer inquiries, ensuring timely and accurate responses to enhance satisfaction.
- Coordinated with sales team to streamline customer flow and optimize service delivery.
- Trained new greeters on company policies and customer service best practices.
- Developed rapport with clients, fostering long-term relationships and repeat business opportunities.
Education
High School Diploma -
Kennedy
Cedar Rapids, IA05.1986
Skills
- Order picking
- Adaptable to change
- Loading and unloading
- Shipping and receiving
- Order filling
- Inventory control
- Moving pallets
- Deadline adherence
- Safety precautions
- Stock rotation
- Task delegation
- Maintaining safety standards
- Pallet jack operation
- Warehouse safety
- Workplace cleanliness
- Stock organization
- Package labeling
- Item sorting
- Counting inventory
- Work order processing
- Packing and scanning orders
- Barcode scanning
- Quality control
- Teamwork
- Teamwork and collaboration
- Quick learner
- Customer service
- Dependable and reliable
- Attention to detail
- Cleaning and sanitizing
- Multitasking
- Motivated team player
- Multitasking Abilities
- Reliability
- Excellent communication
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Stocking
- Product packaging
- Merchandise stocking
Timeline
Distribution Associate
Frontier Coop
10.2019 - Current
Reception / Greeter
Cassill Motors
05.2010 - 08.2019
High School Diploma -
Kennedy