Michelle Castillo Miller
Pasadena,CA
Summary
Forward-thinking Bakery Senior Field Associate bringing 20 years of expertise in Culinary and Leadership. Cultivates rapport with EL's, STL's and Whole Foods Bakery teams. Optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
Overview
12
12
years of professional experience
Work History
Bakery Senior Field Associate
Whole Foods Market
01.2020 - Current
- Work with TL and STL Daily to implement Store Process into Bakery Team thru training, scorecard walks, and check - ins
- Reviewing KPI's with team and assisting in managing Bakery Financial expectations
- Walking stores to ensure that teams are following all Food Safety Standards
- Collaborate with team to create best practices and train on program rollouts
- Assisted with rollout of Juice Bar Bottle program and creating a Food Safety Plan
- Certified Culture Champion
- 2021 Global Culture Champion Summit attendee
- Enrolled in Culture Champion Tier 2 Program.
- Streamlined processes by identifying areas of improvement and implementing best practices for field operations in Order Writing Processes, INF, and Controlling Purchases
- Participated in program standards and Recipe testing for Juice Bar Enterprise program - Juice and Java
- Demonstrated adaptability by effectively managing Store Portfolio, simultaneous participating in HBC, SHM, and CUL Store Opens.
- Global All Star 2023 - Operations - Bakery
Bakery Team Leader
Whole Foods Market
03.2019 - 01.2021
- Responsible for all purchasing and margin control, weekly shrink review, Store Operations management, and merchandising department
- Providing feedback and mentoring to Team in daily tasks, training and developing team members for success of the department
- Trained in the Coffee Bar Retail section, and in production area, as Specialist and working on merchandising plans.
- Participated in TMP Store Opening
Bakery Associate Team Leader/Bakery Specialist
Whole Foods Market
09.2012 - 03.2019
- WFM PRT – Team Member, Safety Chair, Bakery Specialist, WFM FMT – Bakery ATL, WFM EUG – Bakery ATL, WFM FLG- Bakery ATL
- Organized a store Safety Fair as Store Safety Chair
- Planning and conducting monthly safety meetings
- Performing department safety walks
- Worked with Regional Leadership to help Open – Greenway, Chambers Bay, Bellingham, and Eugene Bakery departments
- Part of the “Red Apron Team” and holiday table
- Participated in 2013 Vision Day
- Assisted in 4 Store Openings in the Pacific Northwest Region as Bakery Buyer with regional team
- ATL of 2018 All Star Team for great performance and Store for Safety
- Completed Culture Champion
- Completed CDTL Program for So Pac Region in 2019.
Education
Baking and Patisserie Program -
California School of Culinary Arts
Pasadena, California01.2005
Skills
- Data Analysis
- Project Planning
- Process Improvement
- Audit reporting
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
Timeline
Bakery Senior Field Associate
Whole Foods Market
01.2020 - Current
Bakery Team Leader
Whole Foods Market
03.2019 - 01.2021
Bakery Associate Team Leader/Bakery Specialist
Whole Foods Market
09.2012 - 03.2019
Baking and Patisserie Program -
California School of Culinary Arts