Michelle Catania
Enfield,USA
Summary
Detail-oriented professional with 11 years of experience and a proven knowledge of data entry, document control, operating policies and procedures implementation, and records management. Aiming to leverage my skills to successfully fill the Detail Planner-Structural position for your company.
Overview
14
14
years of professional experience
Work History
Lead Document Control Specialist
Eppendorf
Enfield, USA
03.2015 - 02.2025
- Set up and maintain all product meeting inquiries, while maintaining meeting notes in Excel. Along with creating and monitoring each individual task created in JIRA for Engineering and Manufacturing Engineering.
- Maintain accurate and current spreadsheets to document all incoming change orders and their current status
- Assist in writing and submission of process deviations on behalf of engineering and management
- Assist in the creation of new change requests, including the pre work required for them, redline mark ups of drawings, data sheets, including change worksheets for updates of revisions of parts and BOMs in ERP system.
- Assist in ordering of normal office requirements such as paper, and other required office supplies.
- Assist in basic training of our ERP, EPDM and JIRA systems for new users as needed.
- Worked closely with stakeholders to maintain and resolve document and drawing issues.
- Performed file backup to properly store and archive electronic registers.
- Developed and implemented document control procedures to ensure compliance with company standards.
- Monitored progress of projects to ensure timely completion of documentation tasks.
- Conducted regular audits of documents for accuracy, consistency, and completeness.
- Reviewed array of different types of documents, including drawings, spec sheets, and blueprints to maintain accuracy.
- Initiated process improvements to company's current procedures after careful study, increasing overall productivity.
- Provided support to internal stakeholders regarding document control protocols and procedures.
- Gathered and distributed content management system training materials to users.
- Maintained an updated library of all current corporate documents including manuals, forms, policies.
- Provided technical assistance when needed in order to troubleshoot any issues related to document control operations.
- Verified accuracy and integrity of supplied data against established standards.
- Resolved discrepancies between versions of documents prior to their approval or release.
- Led project team meetings to obtain expected schedule for all pending documents.
- Completed documents and work requests according to company standards.
- Managed document processes through scanning, filing and transmitting while following all standard procedures.
- Developed electronic, CD and hardcopy data books.
- Converted documents for specific personnel or project needs.
- Prepared reports on document control activities as required by management.
- Assisted end users with resolving electronic content access issues while maintaining security standards.
- Performed data entry into various databases used for tracking document revisions.
- Identified process gaps, determined solutions and implemented updates to drive efficiency improvements.
- Responded quickly to requests from internal customers regarding the status of their documents or projects.
- Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes.
- Identified department and user document management requirements by conducting in-depth needs assessments.
- Utilized document control database system to allow for better tracking and revision identification.
- Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
- Analyzed existing workflow processes related to document control operations and identified opportunities for improvement.
- Determined and recommended improvements to content management system features.
- Created periodic status updates related to document control activities and provided feedback to project teams.
- Uploaded documents to control sites, tracked transmittals and coordinated revisions.
- Kept electronic content legal, secure and accessible for relevant internal and external parties.
- Set up, optimized and enforced consistent document management policies.
Document Control Specialist
Eppendorf
Enfield, USA
12.2013 - 03.2015
- Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.
- Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists within the entire company structure.
- Implement scanning or other automated data entry procedures, using imaging devices and document imaging software. Including proficient knowledge of EPDM change management systems, and JIRA.
- Prepare and record changes to official documents and confirm changes with legal and compliance management staff.
Technical Support Documentation Coordinator
Eppendorf
Enfield, USA
07.2011 - 12.2013
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
- Complete forms in accordance with company procedures.
- Compose, type, and distribute meeting notes, routine correspondence, and reports.
- Establish work procedures or schedules and keep track of the daily work of clerical staff.
- Coordinate conferences and meetings.
- Arrange conference, meeting, or travel reservations for office personnel.
- Monitor all incoming service complaints and issues to accurately organize and prioritize them for review of management, service and other critical departments for their review.
Education
A.S. - Criminal Justice
Asnuntuck Community College
Enfield, CT05.2011
A.S. - Human Services
Asnuntuck Community College
Enfield, CT05.2011
Skills
- Excellent verbal and written communication
- Excellent interpersonal skills
- Ability to read and interpret documents
- Excellent computer skills
- MS Office products
- Adobe Professional
- Outlook
- Excel
- Word
- Access
- Oracle
- EPDM
- JIRA
- Basic training in Blue Print Reading I & II
- Basic training in quality control
- Proficient in Microsoft office
- Ability to work in a fast-paced environment
- 98 percent level of accuracy in data entry and communication tasks
References
Available upon request
Timeline
Lead Document Control Specialist
Eppendorf
03.2015 - 02.2025
Document Control Specialist
Eppendorf
12.2013 - 03.2015
Technical Support Documentation Coordinator
Eppendorf
07.2011 - 12.2013
A.S. - Criminal Justice
Asnuntuck Community College
A.S. - Human Services
Asnuntuck Community College
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