Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Websites
Timeline
Generic
Michelle Cattaneo

Michelle Cattaneo

Fort Lauderdale

Summary

Solutions-driven corporate learning leader with 19 years of experience in developing and optimizing training enablement programs. Proven ability to drive success through effective leadership and collaboration. Expertise in managing diverse teams and initiatives to enhance organizational performance.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Principal Learning Program Manager

Ultimate Kronos Group (UKG)
Weston
03.2023 - Current
  • Conducted learning gap analysis for internal teams, recommending tailored content creation that increased role effectiveness by 85%.
  • Performed comprehensive learning needs analysis for customers, leading to custom campaigns that boosted training participation by 70% and reduced case creation by 87%, saving over $400k quarterly.
  • Achieved 100% customer satisfaction rate for quality and relevance of learning recommendations.
  • Leveraged learning and community health data to forecast customer retention, recommending specific resources that secured $112 million in annual recurring revenue.
  • Monitored enablement program impact, analyzing metrics to identify improvement areas and implement necessary adjustments.

Learning Manager

Ultimate Kronos Group (UKG)
Weston
10.2016 - 03.2023
  • Spearheaded globalization initiative, expanding support operations in India and Uruguay with 75 self-paced courses and 26 assessments, achieving 97% role proficiency and 87% retention through continuous learning.
  • Executed successful Learning Management System (LMS) migration of over 10,000 courses and 500 curricula from Schoox to Cornerstone, creating a cohesive learning environment for all employees.
  • Managed comprehensive 7-week Rising Stars training program for new hires, reducing time to competency by 56% and increasing onboarding success rate to 95%.
  • Facilitated over 50 cohorts of Rising Stars training with more than 400 participants, maintaining a perfect manager satisfaction rate of 100%.
  • Implemented qualitative surveys and quantitative KPIs to enhance learning programs, resulting in an exceptional customer satisfaction rate exceeding 95% for graduates.

Lead Instructor Computer Technology

Dan Marino Foundation
Fort Lauderdale
08.2014 - 10.2016
  • Delivered live training for adults with Autism in Leadership, Finance, and Technology courses, achieving 95% certification pass rate.
  • Developed 12-week night school program for technical education, increasing community enrollment and revenue.
  • Conducted professional development sessions that enhanced staff effectiveness and reduced turnover rates.

Instructor

Palm Beach County School District
Greenacres
08.2011 - 08.2014
  • Instructed K-8 students with learning and developmental disabilities across academic and social subjects.
  • Facilitated monthly community and family seminars to enhance engagement and collaboration.
  • Applied innovative teaching strategies and technology to accommodate diverse learning styles.
  • Developed custom curricula and performed task analysis to meet individual student learning goals.

Curriculum Writer and Instructor

Hurst Euless Bedford Independent School District
Euless
08.2008 - 08.2011
  • Designed district-wide curriculum for elementary and secondary students with developmental disabilities, utilizing instructional design to address diverse student needs and learning styles.
  • Instructed K-6 students with developmental disabilities and intense behavioral needs in all subjects, utilizing innovative teaching strategies and accommodations to support student success.
  • Facilitated student-centered learning through the incorporation of engaging activities, technology, and multisensory materials, resulting in an increase in student achievement and an improvement in overall student satisfaction.
  • Conducted ongoing curriculum evaluations and made necessary revisions to ensure the highest level of educational quality and alignment with district and state standards.

Education

Master of Science - Special Education

Florida State University
Tallahassee, Florida
04-2007

Bachelor of Science - Special Education

Florida State University
Tallahassee, Florida
04-2006

Skills

  • Learning gap analysis
  • Data analysis
  • Content curation and creation
  • Curriculum development
  • Project management
  • Program creation and management
  • Onboarding and training
  • Training and development
  • Training facilitation
  • Team development
  • Learning management systems
  • Customer relationship management

Certification

  • Educational Leadership

Affiliations

  • Trail Running
  • Roller Skating
  • Scuba Diving
  • Fishing
  • Coffee Aficionado

Timeline

Principal Learning Program Manager

Ultimate Kronos Group (UKG)
03.2023 - Current

Learning Manager

Ultimate Kronos Group (UKG)
10.2016 - 03.2023

Lead Instructor Computer Technology

Dan Marino Foundation
08.2014 - 10.2016

Instructor

Palm Beach County School District
08.2011 - 08.2014

Curriculum Writer and Instructor

Hurst Euless Bedford Independent School District
08.2008 - 08.2011

Master of Science - Special Education

Florida State University

Bachelor of Science - Special Education

Florida State University

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