Michelle Cha
Houston,TX
Summary
Dynamic freelance digital artist with a proven track record in character design and illustration, delivering high-quality custom artwork for Vtubers. Leveraged strong customer service skills at GameStop and Bistro/Fruit Sensations to enhance client satisfaction and engagement. Committed to integrity and attention to detail, ensuring every project and product aligns with client visions.
Overview
12
12
years of professional experience
Work History
Freelance Digital Artist
Self-employed
02.2018 - Current
- Created many digital anime-inspired illustrated works for Vtubers/Streamers and the general public of their original characters and fanarts, including designing custom characters from scratch to match their vision.
- Managed everything on my own from creating many base files for my art and commission types and creating various styles and options to choose from, to marketing and managing my sales and communicating with clients and delivering finished works.
- Communicated directly with all clients to ensure understanding of their vision and doing my best to bring them to life in an accurate manner and with the highest quality.
Team Member
GameStop
10.2021 - 12.2021
- Assisted customers with finding and inquiring about specific products/games both in-store and through customers' calls.
- Regularly organized and set up displays for games and products and replaced labels as necessary.
- Helped with closing and locking up the store and keeping track of inventory.
- Regulated and watched over customers as they lined up and came into the store in turns to pre-order and purchase limited products like gaming consoles.
Crew Member
Bistro Sensations
05.2013 - 11.2017
- Delivered exceptional customer service by efficiently processing orders and ensuring accurate transactions.
- Maintained cleanliness and organization of work area to meet health and safety standards.
- Assisted in training new crew members on operational procedures and best practices.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall efficiency.
- Handled basic food prep and other duties for 3 sections all run by the same company, including smoothies, salads, and mexican food.
Education
Associate of Science - Computer Science
Montgomery County Community College
Bluebell, PA01-2015
Skills
- Character design
- Illustration
- Graphic Design
- Paint Tool SAI
- Customer Service
- Teamwork and collaboration
- Cleaning
- Attention to detail
- Taking orders
- Integrity and honesty
- Food preparation
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Japanese
Elementary
Timeline
Team Member
GameStop
10.2021 - 12.2021
Freelance Digital Artist
Self-employed
02.2018 - Current
Crew Member
Bistro Sensations
05.2013 - 11.2017
Associate of Science - Computer Science
Montgomery County Community College