Experienced professional with 30 years in property management, two years in medical auditing, and two years of volunteer work supporting children in poverty. Known for strong communication, problem-solving, and leadership skills. Eager to apply real-world experience and build a solid academic foundation through a Master’s in Social Work to make a meaningful impact in the field.
Customer Service: Delivers exceptional service to tenants and property owners, resolving concerns with proactive problem-solving and maintaining high satisfaction.
Property Management: Manages move-in/move-out processes, including inspections, security deposit handling, and efficient turnovers.
Compliance: Maintains detailed records to ensure adherence to housing laws and local ordinances.
Safety & Maintenance: Conducts regular property inspections and initiated repairs to maintain tenant safety and satisfaction.
Legal Coordination: Coordinates legal proceedings, including eviction and dispute resolution, in compliance with regulations.
Regulatory Knowledge: Stays current on evolving healthcare regulations through continuous professional development.
Collaboration: Facilitates cooperation between clinical and administrative teams to align documentation practices with organizational needs.
Documentation Accuracy: Works with healthcare providers to ensure accurate documentation, enhancing patient care quality and safety.
Cost Efficiency: Identifies opportunities for cost savings by addressing billing issues regarding medical claims.
Audit Support: Prepares reports, working papers, and supporting documentation for audit findings.
Google Workspace
Microsoft Office
Editing/Proofreading
Advertising/Marketing
Vendor Management
Contract Negotiation
Conflict Management
Little Feet Foundation - April 2022 to Current