Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Chance

Marysville,CA

Summary

Dependable employee establishes rapport and trust with residents and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

9
9
years of professional experience

Work History

SERVER

Olive Garden Restaurant
09.2023 - Current
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Performed opening and closing duties, ensuring the dinning area was prepared for seamless service transitions.

SHIFT LEAD/SERVER

Pete's Brewhouse And Restaurant
10.2021 - 01.2024
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Performed opening and closing duties, ensuring the dinning area was prepared for seamless service transitions.

PERSONAL CARE ATTENDANT

Cherry Blossom Assistant Living
08.2017 - 05.2018
  • Implemented individualized care plans designed by healthcare professionals to address specific client needs and goals.
  • Developed strong rapport with residents families, providing regular updates on their loved one's wellbeing and progress toward goals.
  • Organized medical supplies inventory making sure that all required items were available at all times.
  • Reported unusual or urgent circumstances in residents condition immediately to nurse supervisor.
  • Answered call lights and supported residents comfort and safety by adjusting bed rails and equipment.
  • Supported daily hygiene of residents by assisting with bathing, dressing, dental care and personal grooming.

PARA EDUCATOR

Yuba County Office Of Education
01.2015 - 06.2017
  • Teacher assistant for special needs children.
  • Help organize and maintain the physical space, keep records/reports to monitor behavior and learning.
  • Carry out behavior intervention plans developed by teacher and administration.
  • Support the teaching and learning of students, review lessons, assist with modifications.

Education

Para Professional Certification -

Yuba County Office of Education
Marysville, CA
01.2015

Vocational Nursing Certificate - Licensed Vocational Nurse

Sutter County One Stop VN Program
Yuba City, CA
02.2008

Skills

  • Experienced in diverse fields including office, clerical and medical
  • Able to type 55 WPM
  • HIPPA compliant
  • Experienced at responding to changing priorities in fast-paced environment
  • Able to acquire skills quickly and successfully take on new challenges

Timeline

SERVER

Olive Garden Restaurant
09.2023 - Current

SHIFT LEAD/SERVER

Pete's Brewhouse And Restaurant
10.2021 - 01.2024

PERSONAL CARE ATTENDANT

Cherry Blossom Assistant Living
08.2017 - 05.2018

PARA EDUCATOR

Yuba County Office Of Education
01.2015 - 06.2017

Para Professional Certification -

Yuba County Office of Education

Vocational Nursing Certificate - Licensed Vocational Nurse

Sutter County One Stop VN Program

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Michelle Chance