Michelle Chase

• Reduced wait times in the ER by optimizing triage processes and staffing levels during peak hours.
• Mentored medical students and residents, contributing to their professional development and enhancing their clinical skills.
• Established trust with patients through active listening skills, demonstrating empathy towards their concerns while maintaining professionalism throughout interactions.
• Managed multiple patients simultaneously, demonstrating strong multitasking abilities while maintaining attention to detail and accuracy in assessments and interventions.
• Performed life-saving procedures under high-pressure situations, stabilizing critically ill patients efficiently and effectively.
• Maintained a high level of patient satisfaction by delivering compassionate and empathetic bedside manner, addressing concerns, and answering questions promptly.

• Reduced wait times in the ER by optimizing triage processes and staffing levels during peak hours.
• Established trust with patients through active listening skills, demonstrating empathy towards their concerns while maintaining professionalism throughout interactions.
• Contributed to the development of ER protocols for various medical emergencies, ensuring best practices were followed consistently across the department.
• Participated in quality improvement initiatives aimed at reducing errors, enhancing patient safety, and improving overall hospital performance.
• Improved patient outcomes by implementing evidence-based treatment protocols and providing timely medical interventions.
• Enhanced emergency department efficiency by streamlining patient flow and prioritizing cases based on urgency.
• Led training sessions for new ER staff members on topics such as proper documentation procedures or updated guidelines for treating specific conditions.

Started the lab from ground level including buying and learning about all lab equipment. Established protocols and helped teach faculty how to run and maintains labs for both the ER and hospital.

Involved in Cola evaluation and passing all lab requirements to be approved and safe for patients.