Michelle Chevalier
Toledo,OH
Summary
Dynamic Registered Nurse with extensive experience at Promedica Monroe Regional Hospital, excelling in critical care and patient advocacy. Proven ability to enhance patient satisfaction through compassionate care and strong clinical judgment. Skilled in medication administration and crisis intervention, fostering a collaborative environment that supports optimal patient outcomes.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Registered Nurse
Promedica Monroe Regional Hospital
07.2015 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Educated family members and caregivers on patient care instructions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Dental Assistant
Endodontics PC
10.1997 - 08.2013
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
- Staged tray for procedures by arranging dental instruments and equipment.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Sterilized rooms and prepped equipment and instruments for 6-8 procedures daily.
Education
Associate Of Science - Nursing
Monroe County Community College
Monroe, MI 05.2015
Skills
- Medication and IV
- Patient assessments
- Documentation and charting
- Strong clinical judgment
- Patient and family advocacy
- Compassion and empathy
- Care planning
- Professional bedside manner
- Critical care
- Precepting
- Patient discharge
- Lab result interpretation
- Team coordination
- Performing EKGs
- Complex problem-solving
- Emergency response
- Intake and discharge
- Relationship building
- High level of autonomy
- Mental health nursing
Accomplishments
Nursing Excellence Award
Daisy Award
COVID Hero recognition
Certification
BLS
ACLS
PALS
TNCC
Stroke certified
Timeline
Registered Nurse
Promedica Monroe Regional Hospital
07.2015 - Current
Dental Assistant
Endodontics PC
10.1997 - 08.2013
Associate Of Science - Nursing
Monroe County Community College
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