Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Chevront

Calcutta,OH

Summary

Dynamic HR professional with proven expertise in HRIS systems and employee relations, honed at SelectQuote and other leading firms. Skilled in leveraging in-depth knowledge of HR compliance and diversity initiatives to enhance workforce planning and risk management. Achieved significant improvements in employee engagement and retention, demonstrating a strong blend of strategic talent acquisition and interpersonal communication skills. Experienced with managing HR operations, recruitment, and employee relations. Utilizes effective communication and conflict resolution skills to foster positive work environment. Strong understanding of HR policies, legal compliance, and organizational development. Human resources professional with solid foundation in employee relations and talent management. Known for effective communication and problem-solving skills. Key contributor to team success and adaptable to changing business needs. Expertise in recruitment, performance management, and compliance.

Overview

6
6
years of professional experience

Work History

Human Resources Generalist

SelectQuote
08.2022 - Current
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Facilitated criminal background check process for new hires.
  • Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
  • Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.

Human Resource Generalist

GLI Pool Products, LLC
10.2020 - 07.2023
  • Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
  • Implemented and supervised orientation procedures for new hires.
  • Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Facilitated criminal background check process for new hires.
  • Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.
  • Improved operational processes resulting in productivity increase in HR department.
  • Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
  • Explained and administered medical insurance, disability and flexible spending accounts.
  • Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
  • Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
  • Collaborated with cross-functional teams to develop and execute diversity and inclusion initiatives, promoting an inclusive workplace environment.
  • Liaised with HR and payroll to coordinate and manage employee leaves of absence.
  • Improved organizational culture and morale through the implementation of employee engagement initiatives.
  • Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
  • Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.



Human Resources Specialist

CommuniCare Health Services
09.2018 - 10.2020
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
  • Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
  • Coordinated employee training programs to boost skills development and improve overall performance.
  • Streamlined recruitment processes, expediting the hiring of qualified candidates.
  • Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
  • Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
  • Developed performance management systems that allowed for accurate tracking of employee progress and goal achievement.
  • Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
  • Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Collaborated with managers to identify and address employee relations issues.
  • Administered employee benefits programs and assisted with open enrollment.
  • Assisted with writing job postings and job descriptions for boards.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Worked alongside global business leader to deploy new training strategies.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

Education

Bachelor of Science - Human Resources Management

Geneva College
Beaver Falls, PA
08-2021

Skills

  • HR policies implementation
  • Exit interviews
  • Internal investigations
  • Knowledgeable in all HR systems
  • Policy implementation
  • ADP workforce now
  • Employment law knowledge
  • Labor relations
  • Procedure writing
  • Workers' compensation
  • Employee handbook development

Timeline

Human Resources Generalist

SelectQuote
08.2022 - Current

Human Resource Generalist

GLI Pool Products, LLC
10.2020 - 07.2023

Human Resources Specialist

CommuniCare Health Services
09.2018 - 10.2020

Bachelor of Science - Human Resources Management

Geneva College

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Michelle Chevront