Summary
Overview
Work History
Education
Skills
Additionalreferences
References
Additional Qualifications
Timeline
CustomerServiceRepresentative

Michelle Chitica

Irving,Texas

Summary

Enthusiastic professional with sound knowledge of customer service; seeking a position within an organization that allows me to utilize my experience and offers solid opportunities for growth. I am a fast learner, independent with excellent problem solving skills.

Overview

12
12
years of professional experience

Work History

Customer Service Representative

AutoZone
08.2019 - 03.2020
  • Greeted customers upon entering the establishment.
  • Answered phone calls, assisting customers with questions about store operations and merchandise.
  • Handled all cash and credit card transactions

Front Desk Receptionist/Housekeeping

Motel 6 Hotel
10.2018 - 07.2019
  • Front desk receptionist
  • Answered phone calls, answering questions from potential guests.
  • Managed reservations cancellations and room assignments.
  • Process payments, handled cash, and maintained records.
  • Assisting guests whenever necessary.
  • Cleaning rooms and restocking supplies as needed

Machine Operator

Adecco Staffing(Kings Hawaiian)
10.2013 - 10.2015
  • Setup, operate, and maintain machinery in a timely manner.
  • Making sure to abide by safety guidelines
  • Always being compliant with GMP's

Parts Specialist

HondAcura Palace
07.2010 - 09.2013

• Greeted customers as they entered the establishment.

• Interacted with customers and retail buyers.

• Made sure to expedite orders in a timely manner.

Income Tax Preparer

H & R Block Tax Services
11.2007 - 05.2010

• Prepared personal and business income tax returns.

• Assisted fellow co-workers with translation as needed

Education

Associate Of Science - Medical Coding

Dallas College
Dallas, TX

GED - General Education

HiSET
11.2015

Skills

  • Independent
  • Fast learner
  • Problem solving
  • Teamwork
  • Bilingual (Spanish)
  • Strive for perfection

Additionalreferences

Additional references available upon request.

References

  • Aziz Hadit, (817) 323-6469
  • Clint Johnson, (214) 912-8425
  • James Reed, (817) 489-4798
  • Juan Aguilar, (817) 901-0555

Additional Qualifications

  • 5+ years of maintenance experience.
  • Strong hydraulic, pneumatic, mechanical, and industrial skills.
  • Strongly skilled in troubleshooting, repairs, analytics, and problem solving.
  • Able to read and understand schematics, drawings, and diagrams.
  • Able to work as part of a team and/or independently.
  • Bilingual (Spanish).

Timeline

Customer Service Representative

AutoZone
08.2019 - 03.2020

Front Desk Receptionist/Housekeeping

Motel 6 Hotel
10.2018 - 07.2019

Machine Operator

Adecco Staffing(Kings Hawaiian)
10.2013 - 10.2015

Parts Specialist

HondAcura Palace
07.2010 - 09.2013

Income Tax Preparer

H & R Block Tax Services
11.2007 - 05.2010

Associate Of Science - Medical Coding

Dallas College

GED - General Education

HiSET
Michelle Chitica