Michelle Christensen
Wauwatosa,WI
Summary
Dedicated, hardworking customer service professional looking for a new and rewarding career within a growing organization. A position where I can utilize and advance my current employment skills in a positive work environment.
Overview
31
31
years of professional experience
Work History
Manager
Murfs Frozen Custard and Jumbo Burgers
06.1994 - 02.2025
- Hired, trained, and mentored employees.
- Maintained quality control, health, and safety standards to ensure compliance with regulations.
- Resolved customer complaints and staff conflicts efficiently to maintain a positive environment.
- Handled daily financial tasks, including cash drawer reconciliation and bank deposits.
- Managed inventory, placed orders with vendors, and oversaw supply chain operations.
- Delivered exceptional customer service, ensuring high customer satisfaction and repeat business.
- Developed staff schedules, including weekly cleaning and shift assignments.
Designer
Flowers by Faye
05.2014 - 09.2015
- Cleaned and processed fresh flowers.
- Designed floral arrangement, bouquet, corsages, and centerpieces tailored to customer needs.
- Managed floral deliveries, setup, and decor for weddings and special event.
- Maintained a clean and organized workspace for efficient production.
Seasonal designer
Designs by Guzzardo's
02.2014 - 05.2014
- Cleaned and processed fresh flowers.
- Created customer floral arrangements under time constraint.
- Assisted in assembling edible arrangement.
stock/truck associate
Kirklands
09.2012 - 08.2013
- Assisted customers with inquiries and product selections.
- Operated cash registers, handling cash and credit card transactions.
- Unloaded and stocked merchandise deliveries, maintaining inventory accuracy.
- Organized back storage to maximize efficiency.
Education
High School Diploma -
Grafton High School
01-1993
Skills
- Customer service excellence
- Team leadership and training
- Multitasking in fast-paced environment
- Strong organizational and time management skills
- Strong work ethic and attention to detail
- Conflict resolution and problem-solving
- Vendor relations and inventory management
- Ability to work independently and in teams
- Quality control and compliance
- Cash handling and financial transactions
Timeline
Designer
Flowers by Faye
05.2014 - 09.2015
Seasonal designer
Designs by Guzzardo's
02.2014 - 05.2014
stock/truck associate
Kirklands
09.2012 - 08.2013
Manager
Murfs Frozen Custard and Jumbo Burgers
06.1994 - 02.2025
High School Diploma -
Grafton High School
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