Michelle Clark
Charleston,South Carolina
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant II
MUSC
06.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Coordinated and scheduled meetings and appointments.
- Purchased and maintained office supplies.
Summary Court Specialist 2
Charleston County Government
03.2007 - 05.2023
- Maintain accurate records and dockets of traffic, criminal and civil court proceedings
- Responsible for the creation of a variety of court related documents
- Responsible for organizing and maintain files of records and correspondences of both routine and confidential
- Maintains Judge's calendar and prepares daily schedules
- Arranges meeting as required
- Experienced in Reconciling monthly bank statements on all accounts
- Provides scheduling and re-scheduling of all motion hearings, bench trials and jury trials
- Experienced in preparing and maintaining financial and statistical reports
- Assists the public with court filings and applications
- Ensure courts compliance with State law and local ordinances
- Attends meetings, conferences, workshops and applicable training sessions
- Reviews publications and audio-visual materials for new legal developments
- Inputs all case related data into the computerized case management system
- Answers questions from attorneys, other office staff and general public
- Answers telephone calls, screen callers and takes messages
- Provide general information to the public, and makes appropriate referrals to other offices
- Act as liaison between Judges and a variety of other County departments and agencies
- Trains new employees.
Education
Associate of Science -
Devry University
Decatur, GA02.2005
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Office
Certification
Case Management System
Highlightofqualifications
- Over ten years of experience in document processing and office administration with local government entity.
- Familiar with court management, administration and working procedures.
- Experience in cash management.
- Possess excellent documentation and typing speed.
- Proficient with Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, and Microsoft Outlook.
Officemanagementattributes
- Possessing a responsible mature professional attitude.
- Ability to work in an anti-discriminatory manner and treat people with respect.
- Organizing daily task to priorities and deadlines.
- Approaching tasks with confidence and clarity & able to work using own initiative.
Attributes
- Committed to learning and self-development.
- Self-motivated, proactive, able to use imitative and take responsibility.
- Good communication and listening skills.
- Flexible and able to adapt to changing priorities.
- Able to convey oral & written information clearly and accurately.
- Having a fast moving 'can do' attitude.
Training
- Managing Your Time
- Diversity Awareness - The Head, Heart and Hands
- Assertiveness Training
- Winning Strategies for Successful Interviewing
- Customer Service: Yes & Then Some
- Building Your Self-Esteem
- Customer Service: Dealing With Difficult People
- Ethnics For Everyone
- Customer Service: Handling Conflict
- Customer Service: Basic Skills
Timeline
Administrative Assistant II
MUSC
06.2023 - Current
Summary Court Specialist 2
Charleston County Government
03.2007 - 05.2023
Associate of Science -
Devry University