Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Michelle Clark

609 SW 13Th Terrace

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Kava Nirvana. Proven ability to enhance guest engagement and streamline operations, ensuring high-quality service and satisfaction. Expertise in cash handling and maintaining cleanliness standards, fostering a welcoming environment for all patrons.

Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

11
11
years of professional experience

Work History

Server/Lead Barista

Kava Nirvana
01.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Owner/Operator

Integrity Cleaning Of SW Florida
01.2015 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.

Server?Barista

Botanical Brewery
01.2021 - 01.2025
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

General

Holt High School
Holt, MI
06-1984

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Task prioritization

Accomplishments

  • Served individually made coffee drinks to over [Number] customers daily.
  • Memorized ingredients and recipes for [Number] specialty drinks.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Resolved product issue through consumer testing.

Languages

English

Timeline

Server/Lead Barista

Kava Nirvana
01.2025 - Current

Server?Barista

Botanical Brewery
01.2021 - 01.2025

Owner/Operator

Integrity Cleaning Of SW Florida
01.2015 - Current

General

Holt High School

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Michelle Clark