Michelle Clayton
Scottsdale,AZ
Summary
Organized and dependable candidate with exceptional customer service. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
11
11
years of professional experience
Work History
Bartender
Oreganos
03.2022 - Current
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bartender
The Vine Tavern & Eatery
06.2020 - 03.2022
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Digital Marketing Director
Chill N' Out Cryotherapy
09.2017 - 05.2019
- Increased customer engagement through the creation of compelling social media content and strategies.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Increased brand visibility by implementing effective digital content marketing strategies.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
Hostess/Server
Longhorn Steakhouse
05.2013 - 08.2017
- Worked up to a serving position by learning the menu and drinks
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Associates in Marketing
Kennesaw State University
Kennesaw, GA2016
High School Diploma -
Pickens High School
Jasper, GA2013
Skills
- Punctual
- Fast Learner
- Multitasking
- Strong Work Ethic
- Excellent Customer Service
- Conflict Resolution
- Attention to Detail
Timeline
Bartender
Oreganos
03.2022 - Current
Bartender
The Vine Tavern & Eatery
06.2020 - 03.2022
Digital Marketing Director
Chill N' Out Cryotherapy
09.2017 - 05.2019
Hostess/Server
Longhorn Steakhouse
05.2013 - 08.2017
Associates in Marketing
Kennesaw State University
High School Diploma -
Pickens High School