Michelle Allen

Improved project efficiency by streamlining processes and implementing best practices. This is inclusive of working with outside sales in regards to price recommendation, which ultimately determines whether or not we are awarded public or private projects.

Created Tableau dashboards for data analysis through the use of live data for multiple departments within the company - environmental, quality control.

Enhanced communication among team members by creating clear and concise status reports. This is also inclusive of spearheading weekly meetings with team members to ensure that goals are being met from each individual.

Supported data-driven decision-making with thorough research and analysis of relevant information. This includes leading monthly presentations with upper management to review average selling price, competitor trends, and market analysis.

Collaborated with cross-functional teams to ensure seamless integration of project components.

Cultivated a positive working environment for team members, resolving conflicts promptly, and promoting collaboration at all levels.

Collected data from diverse source formats. This encompasses Tableau, Google, and Oracle Analytics.

Developed Tableau dashboards to automate monthly reports that reflect live data and key metrics for management. Analyzed data within reports such as average selling price, customer drivers, and market trends.

Spearheaded the creation of ALDOT and MDOT excel templates to streamline letting process for both sales and logistics teams. This involves utilizing excel functionalities to automate the conversion process of unit measures. Took lead in pinpointing bidders for each job and quote support for both state lettings.

Headed bid calendar calls bi-weekly for sales reps by discussing upcoming bid opportunities and reviewing outstanding quotes to overall enhance efficiency of sales team.

Managed county and municipal bids for North and Central Alabama. Gathered past results, product sales, and market intel to assist sales team in determining next year's pricing.

Took lead on bid prospecting and tracking process through prominent industry platforms such as Lead Manager and Dodge to extract project leads for sales team. Developed an SOP for Sales Service Center to integrate into current prospecting process.

Responsible for supporting the sales, logistics, and operations teams through system maintenance - job, quote, and order entry. This involves overseeing product additions, price and haul rate adjustments, and order management.

Oversee ticket exception and rebill process, which includes running daily reports to audit and remediate erroneous activities of system users.

- Excellent human relation skills pertaining to conflict resolution

- Operating POS, handling different payment methods

- Created monthly expense reports, receptionist operations.

- Created mail filing system, promoted clienteles tours through Facebook Ads and BandinTown.

- Content creation for social media platforms

- Calendar integration with Google calendars

- Merchandise inventory county and processed settlement sheets

• Enhanced intern productivity by assisting with project coordination and providing ongoing support.
• Streamlined office processes for improved efficiency and time management through regular organization and filing.
• Contributed to a positive team environment by collaborating with fellow interns on group projects
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.