Michelle Colleran Bullock

Travel RN

Probation Staffing Services

03.2024 - Current

Served as a resource to colleagues by sharing clinical expertise and offering guidance in challenging situations, fostering an environment of mutual professional growth.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Managed patients recovering from medical or surgical procedures.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.

RN, Medical-Surgical

Saint Alphonsus Regional Rehabilitation Hospital

03.2023 - 08.2023

Collaborated with interdisciplinary team members to develop and implement individualized care plans for optimal patient outcomes.
Promoted teamwork among staff members through open communication channels, resulting in improved morale and enhanced coordination of care efforts.
Maintained compliance with regulatory standards by staying current on best practices within the medical-surgical nursing field.
Utilized critical thinking skills to recognize early signs of complications, allowing for timely interventions and preventing adverse outcomes.

Clinical Care Manager

Heritage Home Health And Hospice

01.2017 - 03.2023

Coordinated implementation of health programs and initiatives in collaboration with professionals and technical personnel.
Participated in professional development opportunities to maintain current knowledge of best practices in clinical care management.
Enhanced interdisciplinary collaboration for optimal patient care through regular team meetings and case conferences.
Practiced high level of professionalism to safeguard patient information and maintain data integrity.
Reduced hospital readmissions with comprehensive discharge planning and follow-up support for patients and families.
Facilitated support groups for patients and families dealing with chronic illnesses.
Worked with providers to define quality metrics and outcome reporting process.
Served as a resource for colleagues by sharing expertise on complex cases or emerging issues related to Clinical Care Management.
Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
Implemented quality improvement initiatives that led to enhanced clinical workflows and improved patient outcomes.
Improved patient outcomes by implementing evidence-based clinical care protocols and guidelines.
Increased patient satisfaction scores by providing timely, compassionate, and culturally sensitive care management services.
Worked closely with providers to ensure seamless transitions of care and prevent gaps in treatment plans.
Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
Regularly evaluated employee performance and provided feedback.
Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
Worked with nurse manager to develop nursing staff through education, evaluation, performance management, and competency improvement.
Managed caseload to satisfy multiple patients with diverse needs.
Developed partnerships with community organizations to expand services and referrals.
Facilitated family meetings to discuss patient care plans.
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Maintained detailed records of patient progress, documentation of services and case notes.
Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
Enhanced staff performance through regular training, mentoring, and professional development opportunities.
Conducted in-home visits to provide supportive services.
Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
Assisted patients in accessing housing, financial assistance and other community resources.
Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
Oversaw overall operation of nursing services and patient care.
Assessed risk factors of patients and made referrals for further services.
Managed [Number] employees with various personalities and from different cultures for large [Number]-physician practice.
Collaborated with healthcare providers to drive continuity of care.
Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
Worked with medical teams, patients and families to implement effective treatment plans.
Contributed to successful accreditation reviews with thorough preparation efforts focused on documentation completeness.
Implemented new policies and educated staff on changes.
Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
Handled job duties for staff members which were unavailable or out of office.
Completed psychosocial evaluations and needs assessments.
Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
Managed budgets and allocated resources effectively to ensure sufficient staffing levels and the availability of necessary equipment and supplies.

Summary

Overview

Work History

Travel RN

RN, Medical-Surgical

Clinical Care Manager

Education

Bachelor of Science - Registered Nurse

Skills

Timeline

Travel RN

RN, Medical-Surgical

Clinical Care Manager

Bachelor of Science - Registered Nurse

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