Michelle Collier

Identified and properly documented patient goals, evaluated progress and planned reevaluation. Regularly evaluated effects of treatment and adjusted to achieve maximum benefit. Reviewed physician referrals and patient medical records to formulate an accurate diagnosis and best course of treatment. Implemented new systems and policies that directly resulted in improved customer service and regulatory compliance. Recruited new and reorganized existing staff assignments to improve productivity. Identified and executed opportunities for performance improvement within all service areas.Advocated for and strove to protect the health, safety and rights of the patient. Maintained up-to-date knowledge of Medicare and other reimbursement regulations. Consulted, evaluated and diagnosed communication and cognitive-communication deficits and dysphagia. Provided the highest quality of care to patients and their families. Planned for discharges and communicated findings and progress in detailed reports. Maintained organized documentation and patient files. Counseled and made recommendations to patients and their caretakers and families about communicative strategies and devices.

Performed and documented initial exams and determined appropriate diagnoses. Identified and properly documented patient goals, evaluated progress and planned reevaluation. Regularly evaluated effects of treatment and adjusted to achieve maximum benefit. Reviewed physician referrals and patient medical records to formulate an accurate diagnosis and best course of treatment. Consulted, evaluated and diagnosed communication and cognitive-communication deficits and dysphagia.