MICHELLE COLLIER

Sanitized Production areas including the Production floor, conveyor belts, and equipment

• Followed OSHA safety protocol for sanitation workers and machinery operation to minimize injury risk.
• Cleaned and sanitized equipment, floors and machinery in production rooms.

• Directed staff activities to achieve consistent quality standards in service delivery and support for retail customers.

• Entered orders, delivered food and beverages, and processed payments.
• Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries.
• Offered guests dietary and allergy information to match special requirements.

• Greeted every visitor with a friendly smile and an immediate offer of knowledgeable assistance.
• Answered telephone calls to provide information, take messages and set up appointments.
• Supported the work of office staff by providing skilled clerical assistance.
• Set up meeting spaces, organized supporting materials and secured services such as catering for longer conferences.

• Managed incoming and outgoing mail and deliveries to support efficient office operations.
• Stayed on top of the whereabouts of all staff members throughout the day.
• Guided visitors to staff members and business locations with warm, personable approach.
• Answered telephone calls to provide information, take messages and set up appointments.