Michelle Conley
Summary
Dedicated professional with a proven track record in sales, business development, and building strong relationships. Known for my collaborative approach, reliable results, and adaptability to change. Expertise in strategic planning, organizational growth, and effective communication.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Trinity Classical Christian School
08.2023 - Current
- Administrative support to the principal, department heads, and faculty
- Meet regularly with members of the Upper School Leadership Team for prayer, communication, and counsel
- Plan, Execute, and support annual events such as: giving gala, service projects, fall retreats, spring formal, warrior games, theater productions, spring picnic, etc
- Frequent classroom teaching
- Manage student data entry, create reports
- Manage ACSI accreditation requirements (campus, curriculum, staff)
- Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
- Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
- Monitor attendance, discipline, and grade records
- Accountability tracking for faculty responsibilities (Lesson plans, devotions, staff meetings, accreditation)
- Oversee the substitute teacher system, i.e fill assignments, interview, hire, and train new hires
- Sports eligibility tracking for upper school athletes
- Manage the principal's schedule, meetings, emails
- Draft, proofread and edit all communication, newsletters, meeting agendas, etc
- Schedule teacher observations, meetings, and chapel agendas
- Connect parents and volunteers to various events throughout the year
Business Development/ Academic Director/ Partner
Healthcare Academy of California
01.2013 - 09.2022
- Established partnerships with local businesses to provide experiential learning opportunities for students, strengthening their skillsets and professional networks.
- Supported student success outside the classroom through regular advising sessions focused on academic progress, career planning, and personal growth.
- Implemented comprehensive assessment measures to evaluate program effectiveness and drive continuous improvement initiatives.
- Ensured compliance with accreditation standards by maintaining rigorous academic policies and procedures.
- Increased enrollment numbers by creating targeted marketing materials highlighting program strengths and successes.
- Streamlined administrative processes for increased efficiency in managing course schedules and student records.
- Led the development of new academic programs to meet evolving industry demands and ensure graduates'' future success.
- Enhanced curriculum quality by conducting thorough research and implementing innovative teaching methods.
- Conducted our original accreditation approval process and maintained its standards and requirements thereafter
- Design website, marketing material, social media content, and enrollment software platform
- Create course curriculum, schedules, syllabi, and catalogs
- Develop national, state, and county proposals for new program approvals
- Monitor compliance, and regulation changes and implement operational revisions
- Promote and encourage enrollment, retention and referral objectives
- Cultivate a leadership/mentorship environment by inspiring staff to be on mission to impact the next generation
- Encourage a culture of service and stewardship by motivating students and staff to serve their communities
Community Sales Manager
D.R. Horton Inc.
09.2004 - 06.2008
- Create urgency, demonstrate value, build rapport, and share product knowledge
- Develop marketing techniques to cultivate business, increase clientele, and generate referrals
- Was frequently recognized and awarded for outstanding customer service and sales
- Overcome objections, negotiate, and close the deal strong while maintaining value
- Naturally and genuinely take clients through my presentation and process
- Conducted market research to identify opportunities for community growth
- Maintained accurate records of prospective buyer information using CRM software, ensuring efficient tracking of all leads.
- Improved prospect conversion rates by customizing sales strategies based on individual needs and preferences.
- Established rapport with potential buyers through personalized follow-ups and consistent communication efforts.
- Participated in continuous professional development opportunities to stay up-to-date on industry trends and best practices.
- Increased community awareness by organizing and hosting successful open house events.
- Collaborated with marketing team to create targeted campaigns, driving increased traffic to the community.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
Bachelor of Arts - Psychology
University of Nevada Las Vegas
Graduate Coursework -
Liberty University
Skills
- Business Development
- Calendar Management
- Microsoft Office
- Google Suite
- Meeting Facilitation
- Recognizable Customer Service
- Professional Communicator
- CRM Software
- Project Management
- Event Planning
- Administrative Support
- Presentation Skills
- Proposal Writing
- Highly Trainable
- Problem-solving
- Team Management
Certification
- NMLS ID, 1154717, CA, AZ, TX
- Licensed Real Estate Professional, CA, AZ
Timeline
Executive Administrative Assistant
Trinity Classical Christian School
08.2023 - Current
Business Development/ Academic Director/ Partner
Healthcare Academy of California
01.2013 - 09.2022
Community Sales Manager
D.R. Horton Inc.
09.2004 - 06.2008
Bachelor of Arts - Psychology
University of Nevada Las Vegas
Graduate Coursework -
Liberty University
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