Michelle Cooper

REMODEL USA

Capitol Heights, MD

06.2004 - Current

Oversee and manage a $65M home improvement per year of company’s financial and administrative operations
Develop and maintain timely and accurate financial statements and reports in accordance with GAAP
Consistently ensure exceptional customer service and best values
Design departmental budgets and oversee accounting integration within the organization
Design and establish financial policies, procedures, programs, and best practices
Create strategic plans to improve profitability and streamline financial programs
Oversee credit analysis, debt ratios, and basic underwriting assessments with financial institutions to provide best loan terms for clients
Coordinate financial reviews with leadership to ascertain customer financing statuses, banking updates, and finance company’s terms on a regular basis
Control organization’s financial management, forecasting, budgeting, and revenue-producing programs with accounting department
Manage sales force weekly payroll calculation and reports for commission-based sales team
Coordinate with production and sales leadership to establish monthly budgets and provide reports to assist them with monthly production/sales goals
Meet with Executive leadership to provide them with recommendations on current financial rates and programs that best meet customer needs
Gather and perform customer deposits from Lead Perfection tool and provide accounting department personnel with weekly/monthly financial reports

Overview