Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Corral

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

EL TACO ESTRELLA CANTINA
05.2023 - 10.2023
  • My day-to-day responsibilities included running drive-through window and waitressing
  • Consistently provided friendly guest service and heartfelt hospitality
  • Promptly and empathetically handled guests' concerns, and complaints
  • Demonstrated integrity and honesty while interacting with guests, team members and managers
  • Operated the drive-through window and sales register quickly and efficiently
  • Greeted customers and provided excellent customer service
  • Maintained high standards of customer service during high volumed, face-paced operations
  • Handled currency and credit transactions quickly and accurately, followed food safety procedures according to company policies and health and sanitation regulations.

Medical Receptionist

DR. HUNG VU ORTHOPEDICS
02.2015 - 03.2021
  • Scheduled and confirmed patient appointments and consultations.
  • Processed patient payments and scanned identification and insurance cards.
  • Other duties were verifying insurances and assisting the doctor in any time-consuming tasks to speed up workload.
  • Entered insurance, demographics and health history into patient database.
  • Maintained patient accounts by obtaining, recording and updating personal and financial information.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Mail or fax doctor reports for each patient.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.

Education

High School Diploma -

Americas High School
01.2014

Currently in school -

Penn Foster College

Skills

  • Fluent in English and Spanish
  • Multi-tasking
  • Ability to adapt to change quickly
  • People skills
  • Self-driven and motivated

Timeline

EL TACO ESTRELLA CANTINA
05.2023 - 10.2023

Medical Receptionist

DR. HUNG VU ORTHOPEDICS
02.2015 - 03.2021

High School Diploma -

Americas High School

Currently in school -

Penn Foster College

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Michelle Corral