Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Cosman - Pettingill

Glendale,AZ

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

11
11
years of professional experience

Work History

Receptionist - Part Time

Valley View Community Food Bank
06.2025 - Current

Same as below.

Receptionist - Volunteer

Valley View Community Food Bank
08.2024 - 06.2025
  • Greeted visitors and provided information about services offered by food bank.
  • Managed incoming calls and directed inquiries to appropriate departments.
  • Trained new volunteers on office procedures and customer service best practices.
  • Checked in Clients and updated profiles with current family information.
  • Managed large crowds while also operating the check in process and taking phone calls.

Private Tutor

Self
05.2015 - Current
  • Tutored/Taught Piano, Math, and Japanese.
  • Developed customized lesson plans to address individual student needs and learning styles.
  • Assessed student progress regularly, providing constructive feedback to promote academic growth.
  • Mentored students in problem-solving techniques, boosting confidence in their abilities in each subject.

Laboratory Technician

Estrella Mountain Community College
05.2023 - 10.2023
  • Operated and maintained laboratory equipment for teachers, often during class periods/ and last minute requests.
  • Trained student workers to do laboratory chores and course specific preparation from week to week
  • Wrote SOPs for preparing course specific tools and materials, Chemical or Mechanical (eg, diluting concentrated acids or calibrating spectrometers).

Student Lab Worker

Estrella Mountain Community College
10.2021 - 05.2023
  • Worked to maintain laboratory equipment and performed necessary upkeep
  • Prepared chemicals and supplies for laboratory classes.
  • Organized and Labeled inventory of all physical science supplies, enhancing accessibility and safety.
  • Assisted teachers with classroom prep and occasional presentations.

Education

Associate of Science - Chemical Engineering

Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ
05-2022

Skills

  • Professional telephone skills
  • Data entry
  • Verbal and written communication
  • Proficient in Microsoft and Google
  • OSHA certified (chemical)
  • Trainer experience
  • Teacher/lesson plans/student assessment
  • Student of languages (Japanese/Spanish)

Timeline

Receptionist - Part Time

Valley View Community Food Bank
06.2025 - Current

Receptionist - Volunteer

Valley View Community Food Bank
08.2024 - 06.2025

Laboratory Technician

Estrella Mountain Community College
05.2023 - 10.2023

Student Lab Worker

Estrella Mountain Community College
10.2021 - 05.2023

Private Tutor

Self
05.2015 - Current

Associate of Science - Chemical Engineering

Maricopa Community Colleges, Estrella Mountain Community College