Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Covington

Brooklyn,NY

Summary

Dynamic sales associate with a proven track record at, excelling in customer service and cash management. Excellent at enhancing the shopping experience through effective merchandise display, and teamwork. Recognized for achieving sales goals while ensuring customer satisfaction and loyalty.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Kiehl's
Brooklyn, New York
09.2023 - 05.2024
  • Assisted customers with product selection and personalized skincare consultations.
  • Maintained store cleanliness and organized product displays to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems and handled cash management.
  • Collaborated with team members to achieve sales goals and improve customer satisfaction.
  • Engaged in inventory management, including restocking shelves and tracking product availability.
  • Greeted customers and provided exceptional customer service.

Receptionist

Covenant House International
Manhattan, New York
01.2018 - 05.2022
  • Serve as a point of contact between employees, internal departments, and external parties, including vendors and clients.
  • Handle clerical and administrative duties, and ensure that the office operates smoothly.
  • Welcome all visitors to the corporate space, and direct them to the appropriate personnel and departments.
  • Answered phone calls and managed a multi-line phone system effectively, responding to emails, conference room requests, and data entry.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Receptionist

Dreamdry
Manhattan, New York
01.2018 - 07.2021
  • Greeted visitors and directed them to appropriate personnel and departments.
  • Scheduled appointments and maintained calendars for staff members.
  • Coordinated meeting logistics, including room bookings and equipment setup.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Education

High School Diploma -

Morris High School For Collaborative Studies
Bronx, NY
06-2016

Skills

  • Customer service
  • Cash management
  • Point-of-sale systems
  • Inventory management
  • Teamwork and collaboration
  • Scheduling appointments
  • Sales strategies
  • Merchandise display
  • Store opening and closing

Certification

  • NYS Cosmetology License

Timeline

Sales Associate

Kiehl's
09.2023 - 05.2024

Receptionist

Covenant House International
01.2018 - 05.2022

Receptionist

Dreamdry
01.2018 - 07.2021

High School Diploma -

Morris High School For Collaborative Studies

Similar Profiles

CREATE PROFILE