MICHELLE CRAFA
Roosevelt,NY
Summary
Talented Account Clerk with success cultivating effective working relationships with outside departments and members of public to accomplish accurate financial operations. Successful at working with management to resolve discrepancies. Highly accurate and productive professional.
Overview
19
19
years of professional experience
Work History
Provisional Account Clerk
Nassau BOCES
08.2023 - Current
- Entered figures using 10-key calculator to compute data quickly.
- Conducted regular reviews of vendor contracts to ensure competitive pricing and optimal service levels were maintained.
- Maintained compliance with all established guidelines and legal requirements.
- Implemented innovative filing systems that significantly improved document retrieval time and efficiency.
- Developed working relationships with associates, employees of other departments and representatives of other organizations.
- Implemented new procedures for office functions when needed.
- Received and entered vendor bills, printed checks and set up electronic debits.
- Handled day-to-day accounting processes to drive financial accuracy.
Teacher
St. Martin De Porres Marianist School
09.2021 - 06.2023
- Graded and evaluated student assignments, papers, and course work.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Teacher Assistant Prek-9th Grade
St. Thomas The Apostle Elementary School
10.2007 - 06.2021
- Administer and proctor New York State Regents Examinations
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
Head Clerk
Bellport Auto Shop and Storage
06.2005 - 09.2016
- Provided customer service in a friendly and positive manner, establishing relationships with repeat clients
- Handled transactions, inputted service data, organized files, and issued work receipts
- Served as a communication liaison between clients and management.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Monitored and tracked budgets and expenses.
- Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
- Reduced turnover rates by conducting thorough exit interviews and addressing employees'' concerns.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Collaborated with managers to identify and address employee relations issues.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
Education
High School Diploma -
Oceanside Senior High School
Oceanside, NY06.1991
Skills
- Payroll Processing
- Office Supply Management
- File and database management
- Strategic Planning
- Meeting Coordination
Skills And Affiliations
Google Classroom, Google Workspace (Slides, Docs, Forms), Zoom, SMART Board, SMART Learning Suite, Microsoft Office (Word, Excel, PowerPoint, Suites, and Teams )
St. Jude's Trike-A-Thon, 2010- 2021 Coordinate and lead event every year, raising a total of $50,000+ toward childhood cancer healthcare,
Clothing Drive 2021-2023 Coordinated event to help raise money for school programs.
Languages
Italian
Professional Working
Timeline
Provisional Account Clerk
Nassau BOCES
08.2023 - Current
Teacher
St. Martin De Porres Marianist School
09.2021 - 06.2023
Teacher Assistant Prek-9th Grade
St. Thomas The Apostle Elementary School
10.2007 - 06.2021
Head Clerk
Bellport Auto Shop and Storage
06.2005 - 09.2016
High School Diploma -
Oceanside Senior High School