Summary
Overview
Work History
Skills
Timeline
Generic

Michelle Crafford

Sheridan

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

YCAP (Yamhill Community Action Partner)
10.2024 - Current
  • Case management for PSH program as well as rapid rehousing program
  • Weekly meetings
  • Wrote individual housing stability plans
  • Created risk assessments
  • Submitted payment requests for rental assistance & utility payments
  • Advanced to HRSN coordinator after eight months. Working as a provider for HRSN I receive referrals for new clients, gather information, do intake assessment, and set them up within our platform to begin rental assistance
  • Supervise two people on my team

DSP
06.2007 - Current
  • I have worked for several agencies performing DSP care
  • Monitor clients to assess any medical changes to lead & or charge nurse
  • Perform ADL’s
  • Checked vitals, reported finding of abnormality
  • Documented events of the shift
  • Performed first Aid as necessary
  • Worked with challenging behaviors, some patients were extremely combative
  • Assisted with feeding, changing, and turning
  • Worked with families to understand the changes with their loved ones
  • Transported clients to and from medical provider appointments

Provoking Hope
08.2023 - 10.2024
  • Provided 1:1 support to individuals with mental health challenges, offering empathy, understanding, and encouragement
  • Facilitated group therapy sessions focused on coping skills, stress management, and building healthy relationships.
  • Developed treatment plans for clients based on their unique goals and treatment
  • Advocated for client’s rights and access to resources within the community, ensuring they received appropriate support services.
  • Maintained accurate documentation of client interactions, progress notes, and treatment outcomes in compliance with agency guidelines.

Skills

  • Case management
  • Risk assessment
  • Housing stability planning
  • Resource advocacy
  • Treatment planning
  • Documentation compliance
  • Team supervision
  • Crisis intervention
  • Medical monitoring
  • Empathetic communication
  • Group facilitation
  • Team building

Timeline

YCAP (Yamhill Community Action Partner)
10.2024 - Current

Provoking Hope
08.2023 - 10.2024

DSP
06.2007 - Current
Michelle Crafford