Overview
Work History
Timeline
Generic

Michelle Crafford

Sheridan,OR

Overview

19
19
years of professional experience

Work History

CRM

Provoking Hope
McMinnville
08.2023 - Current
  • Provided one-on-one support to individuals with mental health challenges, offering empathy, understanding, and encouragement
  • Facilitated group therapy sessions focused on coping skills, stress management, and building healthy relationships
  • Collaborated with a multidisciplinary team to develop personalized treatment plans for clients based on their unique needs and goals
  • Advocated for clients' rights and access to resources within the community, ensuring they received appropriate support services
  • Assisted in crisis intervention situations by providing emotional support and connecting individuals to emergency services when necessary
  • Maintained accurate documentation of client interactions, progress notes, and treatment outcomes in compliance with confidentiality guidelines
  • Participated in regular supervision meetings to discuss client cases, share insights, and receive guidance from senior staff members
  • Attended professional development workshops and trainings to enhance knowledge of mental health disorders and evidence-based interventions.

DSP

DSP CONNECTIONS
Salem
10.2021 - Current
  • Transported clients to and from medical appointments with safety and efficiency
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters
  • Developed rapport to create safe and trusting environment for care
  • Maintained strong connections within caregiver community to gain continuous knowledge
  • Monitored clients' overall health and well-being and noted significant changes
  • Identified needs and coordinated plans for travel and out-of-town functions
  • Transported clients to medical and dental appointments to provide support
  • Provided compassionate and patient-focused care to cultivate well-being
  • Administered medication as directed by physician
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information
  • Assisted disabled clients to support independence and well-being
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
  • Developed and implemented individualized care plans to meet individual needs of each client
  • Maintained clean, safe, and well-organized patient environment
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean
  • Monitored clients to assess and report physical and behavioral changes to supervisors
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Direct Support Provider

Alliance Services
Newberg
01.2018 - 04.2023
  • Monitored clients to assess and report physical and behavioral changes to supervisors
  • Replaced bandages, dressings and binders to care for wounds and encourage healing
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities
  • Recorded status and duties completed in logbooks for management.

Cna/ra(cna 2)

Dallas Retirement Village
Dallas
06.2007 - 07.2015
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals
  • Supported needs of residents under long-term care
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Med Aide/ra

Avmere
McMinnville
04.2006 - 07.2006
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment
  • Transported patients between rooms and appointments or testing locations
  • Educated patients and family members on best home care practices for healing and recovery
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Timeline

CRM

Provoking Hope
08.2023 - Current

DSP

DSP CONNECTIONS
10.2021 - Current

Direct Support Provider

Alliance Services
01.2018 - 04.2023

Cna/ra(cna 2)

Dallas Retirement Village
06.2007 - 07.2015

Med Aide/ra

Avmere
04.2006 - 07.2006

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Michelle Crafford