Michelle Craig
Brookville,OH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. I am organized , flexible and always try to work proactively . Devoted to giving every person a positive experience. I am responsible ,dependable motivated and eager to learn . I have a positive attitude and believe in healthy relationships in the work place .
Overview
9
9
years of professional experience
Work History
PCT,HUC,Cardiac Monitor Technician
Good Samaritian Hospital
Dayton, OH
09.2010 - 10.2017
- PCT
- Assisted nurses in monitoring patient vital signs and documenting changes.
- Basic ADLS for patients on an orthopedic surgical unit.
- Maintained accurate records of patient observations and reported any abnormal findings to the nurse in charge.
- Monitored patients' blood pressure and heart rates before, during and after procedures.
- Identified potential safety hazards within the unit environment and took appropriate action to eliminate them.
- Assisted with setting up bedsides for new admissions and discharges.
- HUC
- Performed basic clerical duties such as filing, copying, and faxing documents related to patient care.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Kept track of medical supplies inventory levels and restocked items as needed.
- Received orders from physicians via telephone and electronic communication systems.
- Cardiac Monitor Tech
- Observed cardiac monitors for arrhythmias or other irregularities.
- Initiated emergency response protocols when necessary.
Assistant Deli Manager
McMakens IGA
Brookville, OH
02.2009 - 06.2012
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Prepared and led food service training programs to teach staff various tasks.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Completed inventories of food and material stocks.
- Developed weekly schedules for deli staff in order to maintain adequate staffing while controlling labor costs.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured that all food items were properly labeled according to local health department regulations.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Monitored quality control of prepared foods, making sure they met company standards in terms of taste, presentation and portion size.
Owner /Manager
Craig's Custom Painting
Brookville, Ohio
1993 - 2005
- Oversaw staff hiring
- Interviewed, trained and supervised employees.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Kept records for production, inventory, income, and expenses.
- Oversaw budgeting and financial management.
- Collaborated with other owners on joint ventures and shared resources.
- Delegated work to staff, setting priorities and goals.
- Managed daily operations of the business.
CNA
Home Health Agency
Dayton], OH
1986 - 1994
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
- Monitored vital signs and reported any changes to supervising nurse.
- Maintained a clean, safe environment for the client in the home or community setting.
- Assisted clients with daily living activities such as bathing, dressing, grooming and toileting.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Educated family members about care giving techniques that can be used at home with the client.
Education
CNA - Health Care
Miami Jacobs
Dayton, OH01-1992
GED -
Central Hs
South DakotaSkills
- Exceptional Patient/ Personal Communication Skills
- Exceptional Patient/ Personal Relations
- Electronic Charting / Documenting
- Organizational Skills
- Multi Tasker
- Team Player
- Great Attention To Detail
References
References available upon request.
Timeline
PCT,HUC,Cardiac Monitor Technician
Good Samaritian Hospital
09.2010 - 10.2017
Assistant Deli Manager
McMakens IGA
02.2009 - 06.2012
Owner /Manager
Craig's Custom Painting
1993 - 2005
CNA
Home Health Agency
1986 - 1994
CNA - Health Care
Miami Jacobs
GED -
Central Hs
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