Michelle Crain
Chewelah,WA
Summary
Dynamic and dedicated professional with extensive experience in customer service and guest relations at Mistequa Hotel. Proven problem-solving skills and cash handling expertise, consistently enhancing guest satisfaction. Adept at managing emergencies and ensuring a welcoming environment, contributing to a seamless guest experience.
Overview
19
19
years of professional experience
Work History
Front Desk Agent
Mistequa Hotel
04.2025 - Current
Answer all phone calls, check in check out guests, update computer information, Laundry, security watch, handle all emergencies as they present themselves.
Housekeeper
Roberta Rowell
01.2025 - Current
Clean bathrooms, vacuum, sweep, mop, dust, personal health care
Housekeeper
Diane Pike
12.2023 - Current
Clean bathrooms, vacuum, dust, sweep, mop, as well as elderly personal health care
Housekeeper
Mary Alyce Nyguist
11.2019 - 03.2025
Clean bathrooms, sweep, mop, vacuum, dust, organize, cooking, gardening, personal health care
Sales Agent
Crain’s New-n-Used
12.2012 - 06.2019
File taxes, customer service, price setting , sales associate, assistant manager.
Front Desk Receptionist
Hewes Craft Marine
04.2006 - 10.2006
Answer all calls and transfer to correct department, Log information into computers, run copy machine, customer service
Education
Basic Computers - Reception
Colville Community College
Colville, WA06.2002
GED - General Studies
Colville High Svhool
Colville, WA05.1993
Skills
- Customer service
- Guest services
- Problem-solving skills
- Cash handling
Timeline
Front Desk Agent
Mistequa Hotel
04.2025 - Current
Housekeeper
Roberta Rowell
01.2025 - Current
Housekeeper
Diane Pike
12.2023 - Current
Housekeeper
Mary Alyce Nyguist
11.2019 - 03.2025
Sales Agent
Crain’s New-n-Used
12.2012 - 06.2019
Front Desk Receptionist
Hewes Craft Marine
04.2006 - 10.2006
Basic Computers - Reception
Colville Community College
GED - General Studies
Colville High Svhool
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