Michelle Crawford
East Orange,New Jersey
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious individual with hands-on training in fast-paced tax services office. Highly proficient in preparing federal, state and local tax returns and conducting tax planning and research. Well-versed in tax regulations and accounting pronouncements. Excited to launch new career.
Overview
17
17
years of professional experience
Work History
Patient Financial Counselor
Public Patnerships LLC
Alpharetta, GA
10.2022 - Current
- Counseled patients on financial obligations associated with their medical care.
- Analyzed patient account data and determined payment plans based on individual needs.
- Worked closely with insurance companies to ensure accurate reimbursement for services rendered.
- Developed rapport with patients to discuss sensitive financial matters in a professional manner.
- Allocate funds monthly to address patients employees income
Census Enumerator
US Dept of Commerce US Census Bureau
New York, NY
11.2009 - Current
- Conducted door-to-door surveys to collect data from households and individuals.
- Organized, managed and tracked survey responses in an efficient manner.
- Provided guidance and support to participants regarding the completion of forms.
- Explained the purpose and importance of participating in the census program to respondents.
- Verified accuracy of collected information and updated records accordingly.
Site Coordinator-Tax Preparation
United Way
Newark, NJ
01.2013 - 04.2020
- Maintained premise with informative correspondence for clients and supplies needed to prepar tax returns.
- Provided customer service support to attendees during the events.
- Managed tax site with 4employees while tracking employees attendance, training and monitoring.
- Reviewed all completed tax returns for accuracy, e-file and monitored until acceptance by Internal Revenue.
- Responsible for contacting and informing clients of discrepancy and rejection associated with their returns.
- Prepared and reviewed federal and state returns for individuals and sole proprietors
Tax Preparer- Site Coordinator
Newark Now
Newark, NJ
01.2007 - 04.2013
- Prepared and reviewed tax returns for individuals, partnerships, corporations.
- Compiled data from clients to accurately complete tax forms.
- Identified potential deductions to minimize clients' tax liabilities.
- Explained complex tax regulations in an easy-to-understand manner for clients' understanding.
- Analyzed financial information such as income statements and balance sheets to calculate tax liability.
- Maintained accurate records of all client transactions and filings.
- Conducted research on current trends in taxation law to stay up-to-date with changes.
Education
Bachelor of Science - Accounting
Ramapo College of New Jersey
Mahwah, NJ01-2008
Skills
- Revenue Cycle Management
- Medicaid knowledge
- Financial Counseling
- Debt management
- Customer Service
- Policy Interpretation
- Problem Solving
- Researcher
- Dedicated and Driven
- Dependable
Timeline
Patient Financial Counselor
Public Patnerships LLC
10.2022 - Current
Site Coordinator-Tax Preparation
United Way
01.2013 - 04.2020
Census Enumerator
US Dept of Commerce US Census Bureau
11.2009 - Current
Tax Preparer- Site Coordinator
Newark Now
01.2007 - 04.2013
Bachelor of Science - Accounting
Ramapo College of New Jersey