Michelle Crawford
OLD TOWN,FL
Summary
Dynamic and compassionate Emergency Registered Nurse with extensive experience at Doctors Memorial Hospital, showcasing expertise in medication and IV administration and patient advocacy. Renowned for exceptional clinical judgment and fostering strong relationships, enhancing patient satisfaction and care outcomes.
Seasoned nursing professional proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Ready to use and develop skills in patient care and medical procedures in Community Health role. Patient-oriented Nurse with 16 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Registered Nursing specialty.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Emergency Registered Nurse, Relief Charge Nurse
Doctors Memorial Hospital
07.2018 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Monitored patient reactions after administering medications and IV therapies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Recorded details regarding therapies to keep patient charts updated.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Developed strong relationships with physicians through open communication channels leading to improved collaboration in providing optimal patient care.
- Implemented infection control measures to reduce hospital-acquired infections, contributing to improved patient safety metrics.
- Served as an advocate for patients'' rights and preferences, working closely with families to ensure their voices were heard during care planning discussions.
- Reduced medication errors through thorough review of medication orders and close monitoring of administration procedures.
RN Supervisor, School Health Coordinator
Dixie County Health Department
06.2016 - 07.2018
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
RN Supervisor, School Health Coordinator
Gilchrist County Health Department, DOH
06.2014 - 06.2016
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
Registered Nurse Specialist
Dixie County Health Department, DOH
03.2009 - 06.2014
- Developed strong rapport with patients and families, providing emotional support during difficult times.
- Collaborated with interdisciplinary healthcare teams to develop individualized patient care plans.
- Improved patient satisfaction scores by providing compassionate, holistic care tailored to individual needs.
- Reduced hospital readmissions through comprehensive discharge planning and patient education.
- Performed diagnostic tests proficiently, interpreting results accurately to inform treatment decisions.
- Mentored new nursing staff, fostering a supportive work environment that promotes professional growth and development.
- Conducted thorough assessments of patients'' physical, emotional, and psychosocial status to guide clinical decisionmaking.
- Educated patients on disease prevention strategies and self-care management techniques.
- Evaluated the effectiveness of nursing interventions regularly, adjusting care plans based on observed trends or changes in condition.
- Utilized critical thinking skills in emergency situations, delivering prompt interventions that saved lives or prevented further complications.
- Optimized resource utilization by delegating tasks appropriately within the scope of practice for each team member.
Registered Nurse
Seven Rivers Regional Hospital
03.2008 - 03.2009
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Monitored patient reactions after administering medications and IV therapies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Recorded details regarding therapies to keep patient charts updated.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Education
Associate of Science - Registered Nursing
North Florida Community College
Madison, FL12-2007
High School Diploma -
Taylor County High School
Perry, FL06-1986
No Degree - CNA
Taylor County Vocational
Perry, FL01-1986
Skills
- Medication and IV administration
- Phlebotomy
- IV Placement & Management
- Direct patient care
- Patient assessments
- Documentation and charting
- Clinical judgment
- Patient and family advocacy
- Infection control measures
- Compassion and empathy
- Patient monitoring
- Patient management
- Care plan development
- Professional bedside manner
- Patient evaluation
- Telemetry monitoring
- Family education
- Taking vitals
- Critical care
- Collecting vitals
- Precepting
- Patient discharge
- EMR systems
- Performing ekgs
- Proper catheter insertion/removal
- Intake and discharge
- Emergency response
- Complex Problem-solving
- Maintaining privacy
- Relationship building
- Chart updating
- Vaccine administration
- Diabetes management
- Insulin medication assistance
- EMR / EHR
- High level of autonomy
- Procedure preparations
- Chronic disease management
- Patient counseling
- Staff supervision
- Medical assessment
- Chest pain management
- Diabetes and nutrition education
- Emergency procedures
- HIPAA education
- Emergency care
- Health screening
- Cardiac care
- Acute care expertise
- Hospice and palliative care
- Case management
- Geriatric nursing
- Oxygen saturation standards
- Mobility assistance
- Removing sutures
- Managing deadlines
- Family advocacy
- Seizure management
- Feeding assistance
- HMS, Merlin, CPSI, EPowerDoc use (ElecHealth Records)
- Telemed triaging, Acute Care Triage
- Evaluations
- Setting up referrals
- Operation of EKG Machine, Accucheck, Pulse Oximeter, Vital Signs Machine as well as Manual BP, Defibrillator/AED, Oxygen/Concentrator, Calibration of equipment
- Certified in BLS, ALS, PALS
Certification
- Registered Nurse License (RN) - State Board of Nursing.
- Advanced Cardiac Life Support Certification (ACLS)
- First Aid Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Pediatric Advanced Life Support (PALS)
Timeline
Emergency Registered Nurse, Relief Charge Nurse
Doctors Memorial Hospital
07.2018 - Current
RN Supervisor, School Health Coordinator
Dixie County Health Department
06.2016 - 07.2018
RN Supervisor, School Health Coordinator
Gilchrist County Health Department, DOH
06.2014 - 06.2016
Registered Nurse Specialist
Dixie County Health Department, DOH
03.2009 - 06.2014
Registered Nurse
Seven Rivers Regional Hospital
03.2008 - 03.2009
- Registered Nurse License (RN) - State Board of Nursing.
- Advanced Cardiac Life Support Certification (ACLS)
- First Aid Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Pediatric Advanced Life Support (PALS)
Associate of Science - Registered Nursing
North Florida Community College
High School Diploma -
Taylor County High School
No Degree - CNA
Taylor County Vocational
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