Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Crellin

Fairport Harbor,OH

Summary

Service-minded stock management professional with many years of experience working for leading retailers. Adept at maintaining adherence to strict guidelines and regulation to maintain safety. Increased efficiency by working collaboratively with cross-functional teams to optimize customer service objectives.

Overview

20
20
years of professional experience

Work History

Stock Clerk

Lubrizol
Wickliffe, OH
10.2022 - Current
  • Streamlined inventory organization to enhance stock retrieval and storage efficiency.
  • Operated forklifts and pallet jacks for safe material handling.
  • Conducted regular stock checks to maintain accurate inventory levels.
  • Collaborated with team members to uphold a clean, safe work environment.
  • Received and inspected incoming shipments for quality assurance.
  • Implemented labeling systems to improve inventory tracking and accessibility.
  • Communicated effectively with supervisors regarding stock levels and supply needs.
  • Monitored expiration dates on perishable items and swiftly removed expired goods.

Operations Supervisor

Bed Bath & Beyond
Mentor, Ohio
11.2011 - 10.2022
  • Managed daily operations, ensuring efficient personnel scheduling and task assignments.
  • Trained team members on customer service standards and store policies for improved performance.
  • Coordinated inventory management processes, maintaining appropriate stock levels.
  • Collaborated with management to allocate resources effectively based on operational needs.
  • Implemented procedures that enhanced store efficiency while ensuring safety compliance.
  • Promptly resolved customer complaints to sustain high satisfaction rates.
  • Held regular meetings with staff to discuss operational issues or concerns.
  • Facilitated hiring processes through interviews and candidate recommendations.

Assistant Manager

Pizza Hut
Mentor, Ohio
02.2006 - 02.2013
  • Managed scheduling and resource allocation to enhance daily operations efficiency.
  • Facilitated training sessions on company policies and procedures for new staff.
  • Oversaw inventory management to ensure optimal stock levels and reduce waste.
  • Supported conflict resolution among team members, fostering a positive work environment.
  • Engaged with customers to resolve concerns and elevate service quality standards.
  • Handled customer service inquiries and complaints promptly and effectively.
  • Supervised daily operations, including shift scheduling and duty assignments.
  • Maintained accurate sales transaction records through point-of-sale systems.

Stock Room Associate

JCPenney
Mentor, Ohio
10.2009 - 10.2012
  • Enhanced store presentation through effective visual merchandising support.
  • Monitored inventory levels and communicated requirements to management.
  • Participated in training sessions to remain informed on brand initiatives.
  • Maintained organized promotional spaces by cleaning and arranging displays.
  • Streamlined stock replenishment processes through collaboration with team members.
  • Organized stockroom for efficient inventory management and accessibility.
  • Unloaded trucks, checked in merchandise, and stocked shelves with newly arrived items.
  • Replenished inventory based on customer needs and maintained cleanliness of stockroom.

Education

High School Diploma -

Perry High
Perry, OH
05-2008

Skills

  • Inventory management and stock organization
  • Forklift operation
  • Quality assurance and labeling systems
  • Resource allocation
  • Customer relationship management
  • Effective communication and attention to detail
  • Problem solving
  • Workplace cleanliness
  • Time management and product organization

Timeline

Stock Clerk

Lubrizol
10.2022 - Current

Operations Supervisor

Bed Bath & Beyond
11.2011 - 10.2022

Stock Room Associate

JCPenney
10.2009 - 10.2012

Assistant Manager

Pizza Hut
02.2006 - 02.2013

High School Diploma -

Perry High

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