Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Cullen

Fairport,NY

Summary

Reliable nurse with a combined Registered Nurse/Licensed Practical Nurse experience of 17 years, delivering quality care to people of varying ages and backgrounds. Holds a Bachelor of Science in Nursing and a Master’s in Adult Education. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths, and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

Overview

17
17
years of professional experience

Work History

Assistant Director Of Nursing/Nurse Manager/Supervisor/Triage

Hurlbut Care Communities
05.2019 - Current
  • Triage
  • Established and monitored infection control programs to provide a safe, sanitary environment to prevent transmission of disease and infection
  • Collaborated with staff, management, and external groups to coordinate patient care
  • Developed positive employee relations to promote teamwork and mutual respect
  • Participated in management team meetings to discuss patient status, census changes, and patient complaints or concerns
  • Planned and assigned workload to nursing staff to direct patient care
  • Performed rounds to observe care and interview staff, residents, and families.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
  • Oversaw and approved recruitment, hiring, and orientation of new nursing staff
  • Worked closely with administration to develop and implement best practices to improve patient outcomes
  • Established and maintained effective communication with staff, physicians, and community organizations to promote high quality patient care
  • Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect

Primary Care, University Of Rochester Medical Center
10.2022 - 02.2023
  • Lead RN oversees the clinical staff
  • Care for patients with diagnoses such as respiratory failure, diabetes, and Parkinson’s disease
  • Check and order vaccines and supplies
  • Transported patients between rooms and testing
  • Reduces risks of patient infection and cross-contamination by cleaning equipment
  • Maintain energy and enthusiasm in a fast-paced environment
  • Phone triage managing calls to determine the urgency of the medical issue, the level of the provider who should respond, the appropriate location for the patient to be seen, and the timing of the appointment schedule

Registered Nurse Staff Educator

Highlands At Brighton
10.2020 - 01.2022
  • Work with managers to develop, implement and make
  • Adjustments to patient care plans
  • Trained new nurses in proper techniques, care standards,
  • Operational procedures and safety protocols
  • Choose materials to enhance the skills of staff
  • Built relationships and communicated with staff to provide the best learning environment
  • Maintained accurate and complete in-service and CPR records for 290 staff members
  • Developed staff orientation plan to meet state and facility requirements.

Nursing Instructor

Rochester Regional Health
04.2020 - 10.2020
  • Contributed education and clinical expertise to help optimize training courses and boost student learning
  • Assessed student knowledge levels and abilities with detailed assessments
  • Identified and assigned appropriate patient assignments to enhance student learning
  • Maintained student attendance records and grades.

Insurance Liasion/Hospice Case Manager

Life Time Care
10.2017 - 05.2019
  • Read chart notes to determine authorization for nursing and therapy home visits
  • Worked with several health insurance companies to obtain authorizations for home health visits
  • Communicated with the interdisciplinary team about approved visits.
  • Followed Hospice Philosophy
  • Advocating for hospice patients
  • Worked with interdisciplinary team, patient, and family for the best patient outcome.

Registered Nurse

Primary Care, University Of Rochester Medical Center
10.2016 - 10.2017
  • Worked with medical teams, patients, and families to implement effective treatment plans
  • Delivered social work services to adults in skilled nursing settings
  • Provided ongoing counseling to help patients and families deal with conditions and processes
  • Actively listened to patient requests, confirming full understanding before addressing concerns
  • Demonstrated respect, friendliness, and willingness to help wherever needed
  • Cared for patients with diagnoses such as respiratory failure, diabetes, and Parkinson’s disease
  • Checked supply availability and laid out instruments for wound care and pap smears
  • Transported patients between rooms and testing
  • Reduced risks of patient infection and cross-contamination by cleaning equipment
  • Maintained energy and enthusiasm in a fast-paced environment
  • Phone triage managing calls to determine the urgency of the medical issue, the level of provider who should respond, the appropriate location for the patient to be seen, and the timing of appointment schedules

Registered Nurse

Rochester Regional Health System
06.2015 - 10.2016
  • Demonstrated respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment
  • Maintain accurate documentation of care provided to ensure the quality of care
  • Performed all aspects of intravenous therapy
  • Managed acute and chronic pain of all patients
  • Monitored Vital Signs
  • Time Management
  • Ethics and confidentiality.

Licenced Practical Nurse

Nursing Home, Home
11.2005 - 06.2015
  • Care, Assisted Living, Brain Injury
  • Supervisor
  • Direct Care
  • Basic nursing
  • Stamina
  • Attention to detail
  • Empathy
  • Communication
  • Ability to work under pressure
  • Teamwork
  • Observation and knowledge of medical terminology.

Education

Master of Science - Adult Education

SUNY Buffalo State College

Bachelor of Science - Nursing

SUNY Delhi

Associate of Applied Science - Nursing

Finger Lakes Community College

Licence Practical Nurse - Nursing

Finger Lakes BOCES

Skills

  • Multidisciplinary team collaboration
  • Hospice philosophy understanding
  • Case management
  • Tracheostomy care
  • Patient/family education
  • Infection control measures
  • EKGs
  • Direct patient care
  • Intravenous/Central lines
  • Managing deadlines
  • Staff education
  • High level of autonomy
  • Staff supervision
  • Wound Vacuum
  • Staff Leadership
  • Clinical Staff Management
  • Cardiopulmonary Resuscitation CPR

Timeline

Primary Care, University Of Rochester Medical Center
10.2022 - 02.2023

Registered Nurse Staff Educator

Highlands At Brighton
10.2020 - 01.2022

Nursing Instructor

Rochester Regional Health
04.2020 - 10.2020

Assistant Director Of Nursing/Nurse Manager/Supervisor/Triage

Hurlbut Care Communities
05.2019 - Current

Insurance Liasion/Hospice Case Manager

Life Time Care
10.2017 - 05.2019

Registered Nurse

Primary Care, University Of Rochester Medical Center
10.2016 - 10.2017

Registered Nurse

Rochester Regional Health System
06.2015 - 10.2016

Licenced Practical Nurse

Nursing Home, Home
11.2005 - 06.2015

Master of Science - Adult Education

SUNY Buffalo State College

Bachelor of Science - Nursing

SUNY Delhi

Associate of Applied Science - Nursing

Finger Lakes Community College

Licence Practical Nurse - Nursing

Finger Lakes BOCES
Michelle Cullen