Michelle Cundiff
Saint Charles,MO
Summary
Dedicated order picker with strong skills in inventory management and team collaboration. Committed to enhancing customer satisfaction through streamlined processes and safety compliance.
Results-driven individual with a strong background in order fulfillment and inventory accuracy. Highly skilled in process optimization and staff training, committed to delivering exceptional service and maintaining high standards in operational efficiency.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Innovative and goal-oriented Management professional committed to [Area of expertise]. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through [Action].
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Order Picker
Motors And Armatures
Earth City, MO
11.2023 - 02.2026
- Operated warehouse equipment to efficiently pick and organize orders for timely shipment.
- Maintained accurate inventory records through regular cycle counts and system updates.
- Collaborated with team members to streamline order picking processes, enhancing workflow efficiency.
- Trained new employees on safety protocols, equipment usage, and order fulfillment procedures.
- Implemented best practices in packaging to minimize damage during transport and improve customer satisfaction.
- Assisted in the development of standard operating procedures for order picking activities, ensuring consistency.
Merchandise Manager
Dollar Tree
Saint Charles, MO
01.2023 - 05.2023
- Managed inventory levels to optimize product availability and minimize stockouts.
- Developed merchandising strategies to enhance product presentation and increase sales.
- Led team training sessions to improve operational efficiency and customer service skills.
- Analyzed sales data to identify trends and adjust inventory accordingly.
- Conducted regular store audits to ensure compliance with visual merchandising standards.
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
- Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Interacted with customers to obtain feedback and drive satisfaction.
- Bult positive relationships with vendors for consistent and reliable supply of products.
- Managed merchandise returns and exchanges, ensuring smooth process for customers and maintaining positive relationships.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
Assistant Manager
Dollar General
Saint Charles, MO
08.2019 - 12.2022
- Led daily operations to ensure compliance with company policies and procedures.
- Mentored team members, fostering skill development and enhancing overall performance.
- Streamlined inventory management processes, reducing discrepancies and improving accuracy.
- Implemented training programs for new hires, enhancing their onboarding experience and effectiveness.
- Coordinated scheduling to optimize labor resources and maintain efficient store operations.
- Developed customer service strategies that improved satisfaction ratings and repeat business.
- Collaborated with management to execute merchandising initiatives that increased store visibility and sales.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Conducted performance evaluations and provided constructive feedback to employees.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Oversaw daily operations to maintain store cleanliness and organization.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Manager
Pizza Hut
Saint Charles, MO
06.1996 - 01.2012
- Oversaw daily operations, ensuring high-quality service and customer satisfaction.
- Trained and mentored team members to enhance performance and efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed scheduling strategies to ensure adequate staffing during peak hours.
- Fostered a positive work environment through effective communication and conflict resolution.
- Coordinated with suppliers to maintain quality standards for ingredients and supplies.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Education
GED -
St Charles High
Saint Charles, MOSkills
- Order picking
- Order picking and processing
- Product picking
- Picking accuracy
- Warehouse safety
- Warehouse operations
- Product packing
- Packing and shipping
- Pallet jack operation
- Quality control
- Shipping and packaging
- Pallet arrangement
- Heavy lifting
- Product location
- Pick lists
- Stock replenishment
- Pallet jack proficiency
- Mentoring and training
- Staff management
- Merchandise restock
- Storage area housekeeping
- Order logging
- Packaging expertise
- Barcode scanning
- Boxing and labeling
- Labeling and stocking
- RF gun operation
- RF scanning devices
- Order proofing
- Time management
- Product packaging
- Inventory management
- Shipment preparation
- Team collaboration
- Safety compliance
- Hand-eye coordination
- Space utilization
- Product Inspections
- Order verification
- Inventory error correction
- Pallet jack usage
- Item selection
- Workplace organization
- Pick-list processing
- Order ticket reading
- RFID scanning
- Box building and packing
- Quick learner
- Order filling
- Motivated team player
- Safety processes and procedures
- Teamwork and collaboration
- Staff training
- Inventory tracking
- Attention to detail
- Exceptional time management skills
- Order fulfillment
- Cleaning procedures
- Warehousing functions
- Dependable and reliable
- Hand truck operation
- Product restocking
- Product labeling
- Product organization
- Stocking
- Customer service
- Team leadership
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Goal setting
- Task delegation
- Strategic planning
- Documentation and reporting
- Operations management
- Project management
- Cross-functional teamwork
- Customer relationship management (CRM)
- Shift scheduling
- Policy implementation
- Conflict resolution
- Workforce management
- Sales management
- Product management
- Key performance indicators
- Clear communication
- Safety procedures
- Employee onboarding
- Coaching and mentoring
- Work prioritization
- Vendor management
- Cross-functional team management
- Computer skills
- Problem resolution
- Positive attitude
- Adaptability and flexibility
- Multitasking
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Managing operations and efficiency
- Customer relationship management
- Training and development
- Employee coaching and mentoring
- Professional and courteous
- Good judgment
- Active listening
- Problem-solving aptitude
- HAZMAT training
- HAZMAT training and handling
Certification
HAZEMAT CERTIFIED
Timeline
Order Picker
Motors And Armatures
11.2023 - 02.2026
Merchandise Manager
Dollar Tree
01.2023 - 05.2023
Assistant Manager
Dollar General
08.2019 - 12.2022
Manager
Pizza Hut
06.1996 - 01.2012
GED -
St Charles High