MICHELLE CUNNINGHAM
Winnebago,Il.
Summary
Detail-oriented individual with exceptional communication and project management skills pursuing a full time role to utilize these skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
25
25
years of professional experience
Work History
WINNEBAGO SCHOOL DISTRICT COMMUNICATIONS
Winnebago School District
08.2013 - Current
- Contracted position with the Winnebago School District
- Manage and update the school district website and Facebook Page with news and event information.
- Collaborated with teachers and staff to create multimedia content for various communication channels.
- Self-motivated, with a strong sense of personal responsibility.
DISPATCH COORDINATOR
Area Mechanical/Gilley's Heating, Air and Plumbing
01.2025 - 11.2025
- Supervised a team of dispatchers, providing guidance and support to optimize workflow and efficiency.
- Maintained communication with technicians to relay essential job information and changes in scheduling.
- Tracked service call statuses and communicated updates to customers, enhancing transparency and satisfaction.
- Handled customer inquiries and complaints, resolving issues promptly to maintain high levels of service quality.
- Managed inventory levels for parts and supplies, maintaining accurate records for efficient order processing.
- Managed customer accounts and invoicing.
PARK DISTRICT DIRECTOR
Winnebago Park District
05.2011 - 12.2024
- Developed, implemented and maintained various recreational programs for all age groups in the Community.
- Implemented a comprehensive marketing strategy to increase participation in park programs and events.
- Developed partnerships with the Winnebago Schools, Village and Community to enhance recreational offerings and community engagement with the Park District.
- Managed facility operations, including scheduling and staff supervision to provide a safe and enjoyable environment.
- Organized seasonal events and activities that attracted families and promoted community involvement.
- Utilized budgeting and financial skills to pay bills, develop a yearly budget and stay within the budget while still making park district programs successful.
PRODUCTION MANAGER - GRAPHICS DEPARTMENT
Kane County Chronicle
10.2000 - 05.2007
- Directed daily operations of the graphics department, ensuring efficient workflow and adherence to production schedules.
- Collaborated with departments within the company to develop graphics, ads, and social media for numerous publications and deadlines.
- Developed, monitored and managed departmental budgets, ensuring resources were allocated effectively for various projects.
- Conducted regular team meetings to discuss project progress, address challenges, and promote collaboration.
Education
BACHELOR OF ARTS (BA) - Graphic Design, Communications
Illinois State University
Normal, Illinois05.1999
ASSOCIATE IN ARTS (AA) - undefined
Rock Valley College
Rockford, Illinois05.1997
Skills
- Strong organizational skills
- Client support
- Effective leadership
- Community outreach
- Project coordination
- Financial planning
- Coordinating events
- Strategic marketing
- Program Development
- Effective communication
- Word processing proficiency
- Excel spreadsheet management
- Proficient in QuickBooks
- Graphic design using Canva
- Effective team collaboration
- Effective problem resolution
- Multitasking Abilities
- Friendly, positive attitude
Timeline
DISPATCH COORDINATOR
Area Mechanical/Gilley's Heating, Air and Plumbing
01.2025 - 11.2025
WINNEBAGO SCHOOL DISTRICT COMMUNICATIONS
Winnebago School District
08.2013 - Current
PARK DISTRICT DIRECTOR
Winnebago Park District
05.2011 - 12.2024
PRODUCTION MANAGER - GRAPHICS DEPARTMENT
Kane County Chronicle
10.2000 - 05.2007
ASSOCIATE IN ARTS (AA) - undefined
Rock Valley College
BACHELOR OF ARTS (BA) - Graphic Design, Communications
Illinois State University