Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Cunningham

Foxborough,MA

Summary

Experienced Administrative Assistant with a demonstrated history of working in the management consulting and retail industries. I possess strong consulting professional skills on the administration side of Sales, Communication, Customer Relationship Management (CRM), and dealing directly with Management and Leadership both internally and externally. I enjoy responsibility and believe that my experience, professionalism, and proactive demeanor are a perfect match for the “many hats” that Assistant and Office Manager Positions require. I am equally comfortable leading as well as following within a team and seek to participate in groups that have diverse expertise to learn new skills. My goal in and outside of work is to learn at least one new "thing" a day.

Overview

40
40
years of professional experience

Work History

Executive Assistant

Mercer
05.2000 - Current
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Organized and coordinated conferences and monthly meetings.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within workplace.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Served as liaison between departments to facilitate effective communication throughout company.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

District Manager

WSRG
02.1994 - 05.2000
  • Responsible for maintaining and overseeing staffing of 18 stores in New England area.
  • District's volume is 16 million dollars, with individual store volumes ranging between $400,000 to $1.6 million.
  • Manages staffing of 180 to 300 people within each store, covering four different customer cultures.

Store Manager

WRG/Petite Sophisticate
10.1986 - 02.1994
  • Performs, oversees, and trains in merchandising stock and inventory control functions.
  • Hires, fires, and supervises part-time and full-time personnel, including those in management positions.
  • Designs and sets up store promotions, handles payroll, scheduling, and monthly store plans.

Department Manager

Bradlees/Stop & Shop Companies
03.1985 - 10.1986
  • Performs and oversees merchandising, stock, and inventory control functions.
  • Designs displays and in-store promotions.
  • Supervises part-time and full-time personnel.
  • Interfaces with buyers regarding product marketability and quality.
  • Achieved low shrink rate and increased sales volume through creative merchandising and accurate documentation.
  • Served as Operational Manager during evening hours.

Assistant Manager

The Athlete's Foot
05.1984 - 03.1985
  • Assisted in all aspects of largest unit of specialty sportswear/footwear chain.
  • Major functions included design and set-up of all in-store displays and promotions, customer service and sales assistance, inventory control, staff supervision, store opening/closing, cash management, and security.

Education

Bachelor of Arts - Classical Civilization

Boston College
Chestnut Hill, MA
05.1984

Skills

    • Work Prioritization
    • Problem solving
    • Team Leadership
    • Customer Service
      • Time Management
      • Project Management
      • Organizational Skills

Timeline

Executive Assistant

Mercer
05.2000 - Current

District Manager

WSRG
02.1994 - 05.2000

Store Manager

WRG/Petite Sophisticate
10.1986 - 02.1994

Department Manager

Bradlees/Stop & Shop Companies
03.1985 - 10.1986

Assistant Manager

The Athlete's Foot
05.1984 - 03.1985

Bachelor of Arts - Classical Civilization

Boston College

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Michelle Cunningham