Michelle Curlin
Benton,KY
Summary
Dynamic Office Manager with a proven track record at Four Rivers Behavioral Health, enhancing payment workflows and reducing discrepancies through meticulous account reconciliation. Skilled in financial reporting and fostering teamwork, I implemented streamlined procedures that improved efficiency and saved costs, while training staff to elevate organizational performance.
Overview
7
7
years of professional experience
Work History
Office Manager
Four Rivers Behavioral Health
03.2023 - Current
- Managed full-cycle accounts payable processes, ensuring timely and accurate processing of invoices.
- Developed and implemented streamlined procedures, enhancing efficiency in payment workflows.
- Led cross-functional teams to resolve discrepancies and improve vendor relations.
- Oversaw training programs for new staff, fostering knowledge sharing and skill development.
- Analyzed financial data to identify cost-saving opportunities within budget constraints.
- Collaborated with finance department to maintain compliance with internal controls and audit requirements.
- Directed monthly reconciliation of accounts payable reports, ensuring accuracy and integrity of financial records.
- Managed accurate and timely processing of over Number invoices per month.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Reviewed monthly expense reports for accuracy, identifying opportunities for cost savings and efficiencies.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Collaborated closely with procurement on purchase orders to streamline approval processes while ensuring adherence to established budget guidelines.
- Streamlined invoice processing for improved efficiency and reduced processing time.
- Managed a team of accounting staff, providing guidance and support to ensure accurate financial reporting.
Accounts Payable Manager
United Propan
02.2021 - 10.2022
- Managed daily office operations, ensuring efficiency and organization.
- Coordinated schedules and appointments for staff and clients, optimizing time management.
- Oversaw inventory management, tracking supplies to maintain stock levels.
- Implemented office procedures that improved workflow and communication among staff.
- Trained new employees on administrative protocols and software systems used in the office.
- Facilitated communication between departments, ensuring alignment on projects and initiatives.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed full-cycle accounts payable processes, ensuring timely and accurate processing of invoices.
- Developed and implemented streamlined procedures, enhancing efficiency in payment workflows.
- Analyzed financial data to identify cost-saving opportunities within budget constraints.
- Collaborated with finance department to maintain compliance with internal controls and audit requirements.
- Directed monthly reconciliation of accounts payable reports, ensuring accuracy and integrity of financial records.
- Evaluated software solutions for automation of AP processes, driving technological enhancements in operations.
- Managed accurate and timely processing of over Number invoices per month.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Reviewed monthly expense reports for accuracy, identifying opportunities for cost savings and efficiencies.
- Collaborated closely with procurement on purchase orders to streamline approval processes while ensuring adherence to established budget guidelines.
Office Assistant
Tempsplus Staffing Services Inc. Mbe
03.2019 - 02.2021
- Managed daily office operations, ensuring smooth workflow and efficient task completion.
- Assisted in scheduling appointments, coordinating meetings, and maintaining calendars for team members.
- Maintained organized filing system, improving accessibility of documents and records.
- Processed incoming communications, routing inquiries to appropriate departments for resolution.
- Supported financial tasks, including invoice processing and expense tracking for accurate reporting.
- Implemented organization strategies that increased overall office efficiency and productivity levels.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
Education
High School Diploma -
Graves County High School
Mayfield, KY05.1985
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Billing
- Scheduling and calendar management
- Payroll processing
- Administrative support
- Bookkeeping
- Document management
- Clerical support
- Account reconciliation
- Credit and collections
- Scheduling
- Staff management
- Employee supervision
- Conflict management
- Staff hiring
- Financial reporting
- Expense reporting
- Staff training
- Report preparation
- Meeting planning
- Workflow planning
- Project management
- Performance improvement
- Decision-making
- Teamwork and collaboration
- Schedule management
- Goal setting
- Process improvement
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Problem-solving abilities
- Multitasking
- Reliability
- Effective communication
- Active listening
- Adaptability and flexibility
- Customer service management
- Phone and email etiquette
Timeline
Office Manager
Four Rivers Behavioral Health
03.2023 - Current
Accounts Payable Manager
United Propan
02.2021 - 10.2022
Office Assistant
Tempsplus Staffing Services Inc. Mbe
03.2019 - 02.2021
High School Diploma -
Graves County High School