10+ years as a QA Engineer with a proven track record at Bread Financial, adept in FISERV, OPTIS,SQL, VCARS, Service NOW, Microsoft Office and JIRA. Excelled in enhancing team communication and resolving complex issues, driving continuous improvement. Excel at exceptional problem-solving skills and a commitment to customer satisfaction, fostering a collaborative environment that inspires excellence. In addition I do have some testing experience when I first started working this position.