Michelle Currie
Highland
Summary
Hardworking and reliable Offering detail oriented mentality, with a friendly and outgoing personality. Highly organized, and punctual with strong organizational and people skills. Proven ability to manage multiple tasks efficiently while ensuring high standards of customer service.
Overview
19
19
years of professional experience
Work History
Team Member
Culver's Restaurant
Waterford/Highland
01.2022 - Current
- Provided excellent customer service in fast-paced environment.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with product selection and ordering.
- Utilized targeted questioning techniques to clarify service needs and efficiently documented information within electronic systems.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Processed customer orders using point-of-sale software.
Food Service Manager/Food Service Worker
Preferred Meals Inc.
Waterford
06.2012 - 01.2022
- Completed thorough opening, closing functions, such as production records and sales reports to maintain operational standards each day.
- Performed efficient ordering and inventory management to keep stock within optimal levels.
- Strengthened operational efficiencies and traceability, developing organizational filing systems, and forms for efficient tracking of inventory and sales.
- Maintained workplace, specialized equipment, and environment in clean, neat and orderly manner.
- Oversaw daily workloads and workflow for smooth operations.
- Conducted quality control procedures to assure quality goods and services.
- Followed guidelines for safe serving, appropriate temperatures, and proper presentation.
- Trained employees on additional job positions to maintain coverage of roles.
Recess Aide
National Heritage Academies
Pontiac
01.2007 - 06.2012
- Established and communicated lunchroom rules and monitored and enforced proper and respectful lunchroom behavior.
- Circulated throughout lunchroom, connecting with students, resolving conflicts and helping young or disabled students open meal packets.
- Supervised up to 30 elementary students upon arrival in lunchroom and to playground, until teacher returned
- Responsible for safety and well being of children while in lunchroom and on playground.
Education
High School Diploma -
Ferndale High School
Ferndale, MISkills
- Works well without supervision
- Strong organizational skills
- Able to do multiple tasks at once, very detail oriented
- Strong people skills, very friendly, able to get along well with others
- Ability to work effectively in difficult circumstances
- Ability to adapt and change as circumstances dictate
References
Available upon request
Timeline
Team Member
Culver's Restaurant
01.2022 - Current
Food Service Manager/Food Service Worker
Preferred Meals Inc.
06.2012 - 01.2022
Recess Aide
National Heritage Academies
01.2007 - 06.2012
High School Diploma -
Ferndale High School