Michelle Daigle
New Orleans,Louisiana
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Manager/Senior Sales Manager/Director of Group Sales
Royal Sonesta New Orleans
2017.04 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Catering Sales Manager
Sheraton New Orleans
2015.08 - 2017.03
Catering Sales Manager
Westin New Orleans Canal Place
2013.04 - 2015.08
Catering/Sales Coordinator
Westin New Orleans Canal Place
2012.01 - 2013.04
Front Desk Agent
Westin New Orleans Canal Place
2011.08 - 2012.01
Education
Master’s of Science in Hospitality & Tourism -
University of New Orleans
New Orleans, Louisiana01.2011
Bachelor’s Degree - undefined
Louisiana State University
Baton Rouge, Louisiana01.2009
Skills
- Territory sales management
- Solution selling
- Market Research
- Performance Management
- Strategic Planning
- Client Relationship Management
- Strategic account development
- New Business Development
- Sales Reporting
Accomplishments
- Successfully managed over 80 corporate and social groups to meet an overall catering budget exceeding $1 million.
- Developed and implemented new wedding promotion packages to increase relations with outside vendors and to expand the wedding market for the Hotel to short term brides.
- Achieved individual goal requirements for
- Maintained client relationships through impeccable service while exceeding top level sales goals.
Programming And Software Skills
- SalesForce
- Tableau
- Demand360
- Kalibri
- ISAC
- Delphi
- Meeting Matrix
- Social Tables
- Meeting Broker
- Microsoft Visual Basic
- HTML
- Microsoft Office
- Microsoft Windows
- Adobe PhotoShop and Illustrator
- Lightspeed
- MarketVision
- Opera
Certification
- CSP - Certified Sales Professional
Timeline
Sales Manager/Senior Sales Manager/Director of Group Sales
Royal Sonesta New Orleans
2017.04 - Current
Catering Sales Manager
Sheraton New Orleans
2015.08 - 2017.03
Catering Sales Manager
Westin New Orleans Canal Place
2013.04 - 2015.08
Catering/Sales Coordinator
Westin New Orleans Canal Place
2012.01 - 2013.04
Front Desk Agent
Westin New Orleans Canal Place
2011.08 - 2012.01
Master’s of Science in Hospitality & Tourism -
University of New Orleans
Bachelor’s Degree - undefined
Louisiana State University
- CSP - Certified Sales Professional
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