MICHELLE DAVENPORT
Las Vegas
Summary
Certified Medical Assistant with expert knowledge of medical terminology and HIPPA compliance. Obtaining and improving patient care with established career working in clinical and hospital settings. Support quality patient care and education. Current certification in First Aid, CPR and BLS.
Overview
22
22
years of professional experience
Work History
Security Officer/First Responder
Aria/MGM
06.2024 - 04.2025
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded quickly to emergency situations to assess and deflect issues.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Enhanced patient care quality by regularly participating in training sessions and staying up-to-date with first aid best practices.
Medical Assistant
Lifelong Medical
12.2017 - 08.2019
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
Medical Assistant
Cardiovascular Center of Marin
04.2017 - 10.2017
- Administered 30% cardiac monitors on patients and performed EKG’s
- Prepped charts for daily clinical visits, retrieved monitor reading for physician observation.
Medical Assistant
John Muir Medical Group
01.2015 - 11.2016
- Checked in and outpatients verifying medical insurance via phone or Epic software and cashiered
- Obtained patient vitals and administered vaccines, Nonsteroidal Anti-Inflammatory Drugs (NSAID), hormone such as Testosterone, and metabolism-vitamin B12 injections
- Performed duties in Urgent Care-wound irrigation and bandaging
- Authorized drug refills and provided prescription information to pharmacies
- Cross-trained in several in office duties in triaged incoming phone calls, sent messages via software, and other general office duties.
Medical Assistant
ACMC
08.2013 - 12.2014
- Scheduled patient appointments and prepared patients for clinical evaluation
- Obtained and approved 40% referrals for general surgery department.
Medical Assistant
Kaiser Permanente
05.2005 - 01.2009
- Established appointments for various specialty clinic, OBGYN, Gastroenterology, and Mammography
- Assisted physician in obtaining sample tissue in specialty clinics for further observation.
Medical Assistant
Pacific Urology
08.2003 - 05.2005
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
Education
No Degree - Basic Life Support
Basic Life Support Instructor
Las Vegas, NV06-2024
Bachelor of Science - Business Administration And Management
Provident University
Delaware City, DE05-2016
National Registered Certified Medical Assistant - Medical Assistant
Texas Careers
San Antonio, TX02.1999
Skills
- SKILLS HIGHLIGHTS
- Strong training and education administering
- Injections
- Detail-oriented with ability to prioritize
- Strong knowledge of medical terminology
- Experienced in NextGen and Epic software
- Trained in wound care irrigation and ear
- Lavage
- Knowledge inserting Foley catheter
Cooking, Skating and Family
I like to watch a lot of cooking channels and spending quality time with my family.
Timeline
Security Officer/First Responder
Aria/MGM
06.2024 - 04.2025
Medical Assistant
Lifelong Medical
12.2017 - 08.2019
Medical Assistant
Cardiovascular Center of Marin
04.2017 - 10.2017
Medical Assistant
John Muir Medical Group
01.2015 - 11.2016
Medical Assistant
ACMC
08.2013 - 12.2014
Medical Assistant
Kaiser Permanente
05.2005 - 01.2009
Medical Assistant
Pacific Urology
08.2003 - 05.2005
No Degree - Basic Life Support
Basic Life Support Instructor
Bachelor of Science - Business Administration And Management
Provident University
National Registered Certified Medical Assistant - Medical Assistant
Texas Careers
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