Michelle D. Bethune
Norcross
Summary
Achieved high client satisfaction through personalized social counsel in medical and legal fields. Enhanced interdisciplinary care coordination, resulting in improved patient experiences. Navigated social barriers and behavioral disorders effectively, connecting clients with vital resources to mitigate crises.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Social Worker
Lakeview Behavioral Health Hospital
01.2021 - Current
- Co-facilitate assigned group or family sessions with modifying problem behavior
- Initiated initial assessments, as well as follow up assessments for patients
- Prepared individual treatment plans for each assigned patient
- Act as a liaison between referral sources and patients
- Provide crisis intervention to patients as needed
Social Worker
SummitRidge Behavioral Health Hospital
01.2018 - 01.2020
- Perform and report biopsychosocial assessments of adolescent, adult, and geriatric patients in the clinical setting, aiding with the formation of the interdisciplinary treatment plan.
- Advocate for patient rights and needs, ensuring that proper standards and code of ethics are met during treatment. Saved the hospital $100,000 by completing discharges in a timely manner.
- Provide resource information to patients discharged to the community and ensure complete coordination with families and local providers.
Mental Health Therapist/Social Worker
Advanced Therapeutic Concepts
01.2017 - 01.2018
- Conduct psychosocial assessments and report findings to individuals and families; carefully record examination findings for sharing with the provider team.
- Connect patients and families with the local/network resources available to help the individuals achieve their expressed goals for improvement.
- Counsel families/patients in the restoration of daily functionality for the patient/family unit; provide complete, achievable training for discharged individuals to attain these goals.
- Consult best practice guidelines to ensure the highest standard of care for patients and families.
Support Specialist
Creative Community Services
01.2016 - 01.2017
- Managed the social cases of twenty youth patients with developmental/behavioral needs.
- Gave critical recommendations for the formation of educational goals at Individual Education Plan meetings for concerned youth in support of the interdisciplinary team.
- Visited homes and schools on a bi-weekly schedule to assess student progress with safety and personal improvement goals; kept detailed records of progress.
Case Manager/Intake Specialist
D.A.D.S
01.2014 - 01.2016
- Conducted intake assessments to determine the identified barriers to desired goals and formulate a case plan.
- Counseled unmarried couples. Assisted with the formation of Parenting Plans to facilitate reunification and co-parenting.
- Provided access to community resources to stabilize the household.
- Supervised the completion of court-ordered parental visitation as well as the involvement of two University of Washington MSW practicum students.
Social Worker
Department of Children and Family Services
01.2000 - 01.2014
- Counseled children and families in need, providing service plans that address cases of child abuse and neglect using risk assessment tools; cooperated with medical staff to ensure appropriate care.
- Referenced best-practice guidelines to maximize counseling services, served as an expert representative during court proceedings and multidisciplinary provider meetings.
- Participated in weekly dependency court hearings.
Case Manager
YWCA
01.1998 - 01.2000
- Counseled clients in crisis, providing job-skills training sessions and referrals to occupational training programs, learning disability assessments, alcohol counseling, family therapy, and healthcare. Compiled data to improve intervention methods and action plans.
Referral Coordinator/Primary Care
Pacific Medical Center
01.1990 - 01.1998
- Supported medical providers in coordinating referrals, discharge resources, and patient benefits in weekly consultation.
- Carefully confirmed patient demographics and insurance information, updating as needed.
- Prepared patient’s visits for billing by inputting ICD-9/CPT Codes
Unit Coordinator
Providence Medical Center
01.1991 - 01.1993
- Transcribed doctors’ notes and orders, relayed orders to nursing staff, ordered medications and emergent diagnostic tests, and apprised family members of patient conditions in person and via phone.
- Screened patients for the uncompensated care program
Education
BS - Social Science
Portland State University
Master of Social Work - undefined
University of Washington Seattle
Licensed Clinical Social Worker - undefined
State of Georgia, North Carolina, Massachusetts, Maryland
Skills
- Achieved successful case management and client advocacy through effective conflict resolution Enhanced multidisciplinary team collaboration while maintaining efficiency under pressure Delivered impactful social services and executed timely crisis interventions Conducted thorough risk assessments and developed strategic intervention plans Maintained accurate case documentation and utilized motivational interviewing to protect client confidentiality Executed crisis assessments and fostered empathy in client interactions Provided emergency response through CPR, first aid, and AED certifications Conducted comprehensive client needs assessments and case evaluations Leveraged child welfare expertise to facilitate referrals and build networking opportunities Managed family case dynamics and connected clients with essential community resources Demonstrated multicultural competence in resource navigation and community referrals Implemented solution-based interventions and led individual and group counseling sessions Applied behavioral management techniques and performed psychosocial assessments Followed mandatory reporting procedures and represented clients effectively in court hearings Delivered strengths-based, solution-focused therapy and supported clients through discharge planning Utilized substance abuse expertise to drive positive client outcomes
Accomplishments
- Perform and report biopsychosocial assessments of adolescent, adult, and geriatric patients in the clinical setting, aiding with the formation of the interdisciplinary treatment plan.
- Advocate for patient rights and needs during the course of biopsychosocial treatment in accordance with proper standards and code of ethics, saving the hospital $100,000 by completing discharges in a timely manner.
- Recognized with the Statewide Cultural Diversity award out of 30 candidates for support of families from diverse backgrounds by the development of social, academic, and medical resources needed to stabilize at-risk youth.
- University of Washington Practicum Instructor Award from The D.A.D.S Program
- Employee Of the Month January 2022 from Lakeview Behavioral Health.
- Numerous letters of gratitude for the support provided to individuals and families.
- Managed the social cases of 16-17 youth, geriatric and adult patients with developmental, neurological, and behavioral needs and gave critical recommendations for the formation of educational, case plans, and appropriate aftercare.
- Skilled communicator and active member of the interdisciplinary patient care team.
- Knowledgeable educator, providing access to training and resources for the development of families in need while acting as a practicum instructor for the University of Washington’s Master of Social Work students.
- Diligent record-keeper, updating the legal and patient records of the child, adult, and geriatric patients in need of interdisciplinary treatment for biopsychosocial conditions with social work assessment and counsel.
Certification
Certified Anger Management Specialist II
Certified Parenting Instructor
National Association of Court Appointed Treatment Providers
Affiliations
- The Faith Center Church Leadership
- Lakeview Behavioral Health (PIT) Patient Improvement Team
- Summit Ridge Hospital Risk Reduction Team
- Association of Black Social Workers Atlanta
Timeline
Social Worker
Lakeview Behavioral Health Hospital
01.2021 - Current
Social Worker
SummitRidge Behavioral Health Hospital
01.2018 - 01.2020
Mental Health Therapist/Social Worker
Advanced Therapeutic Concepts
01.2017 - 01.2018
Support Specialist
Creative Community Services
01.2016 - 01.2017
Case Manager/Intake Specialist
D.A.D.S
01.2014 - 01.2016
Social Worker
Department of Children and Family Services
01.2000 - 01.2014
Case Manager
YWCA
01.1998 - 01.2000
Unit Coordinator
Providence Medical Center
01.1991 - 01.1993
Referral Coordinator/Primary Care
Pacific Medical Center
01.1990 - 01.1998
BS - Social Science
Portland State University
Master of Social Work - undefined
University of Washington Seattle
Licensed Clinical Social Worker - undefined
State of Georgia, North Carolina, Massachusetts, Maryland