Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Michelle DeAngelo

Staten Island,NY

Summary

Tenured Store Manager with expertise in sales, planning and prioritizing, and coaching for performance and development, having a strong understanding of compliance, partner and labor relations. Comfortable working with a large team towards shared success, while also having the confidence and self-awareness to excel in ambiguity.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Store Manager

STARBUCKS COFFEE COMPANY
10.2013 - Current
  • Builds and intentional calender that addresses all key priorities in an appropriate cadence, while having the flexibility and structure to adjust as other priorities take precedence.
  • Leading cross functional work within district 710 to ensure compliance based on local jurisdiction.
  • Knowledge in navigating labor relations and leading my team through the entire phase of union certification.
  • Builds strong relationships with customers and partners, creating a space for everyone to feel welcome and included.
  • Addressing customer incidents with professionalism and composure.
  • Listening to partner concerns and working to address them in a timely and empathetic manner.

Store Manager

European Wax Center
06.2012 - 10.2014

Responsible for overall store operations, driving sales, coaching for performance and development, building community relations.

Education

Pastry And Baking Arts - Pastry And Baking Arts

Institute of Culinary Education
New York, NY

Skills

    Storytelling workshop 2023

    Cross-functional pillar work

    Partner Relations

    New York City Compliance

    Planning and Prioritizing

    Culture, Collaboration and Communication

    Staffing and Scheduling

    Business Acumen and Problem Solving

    Coaching for Performance and Development

    Team Building

    Microsoft Office

    Powerpoint

Accomplishments

    Manager of the Quarter Q1 2022

Certification

Coffee Master

New York City Food Handler's License

Timeline

Store Manager

STARBUCKS COFFEE COMPANY
10.2013 - Current

Store Manager

European Wax Center
06.2012 - 10.2014

Pastry And Baking Arts - Pastry And Baking Arts

Institute of Culinary Education
Michelle DeAngelo