Michelle Dehne

Executive Sales & Event Manager

Dura Supreme Cabinetry

Howard Lake, MN

03.2015 - Current

Provide ongoing account management and support to clients, addressing concerns and proactively identifying areas for improvement.
Respond to customer inquiries and provide training and information regarding products, services, promotions, and agreements.
Cross-functional collaboration and the ability to navigate internal teams to deliver optimal customer service.
Manage multiple projects and priorities simultaneously.
Prepared detailed reports of sales activity for senior leadership review.
Created and maintained user accounts and information for internal databases and website management.
Prioritized and organized tasks to efficiently accomplish service goals.
Manage Sales Agreements, Rep Agreements and Promotions.
Cooperative Marketing Program manager- receive/respond to all emails, review,process, and approve claims for credits to account.
· Manage Company Store- maintain inventory, pull and ship dealer/rep orders, field any questions or special orders.
Travel and Event coordination- Travel arrangements for staff /visitors, hotel/resort accommodations, factory tours, sales meetings, tradeshows & Conference Coordination,Incentive trips, internal training coordination and flow.
Consulted with clients on catering, venue, and budget options to plan unique and tailored corporate events to their specifications.
Select and coordinate contractors for events
Consistently able to accommodate client needs at or below budget, maintaining the quality of events.
Conceptualize and launch online event invites to streamline attendee responses for events.
Manage Logistics vendors for annual conferences and ongoing events, resulting in smooth execution and satisfaction rating.
Delegate authority to subcontractors per event, including merchandise, florists, DMCs, CVB, and transportation company.
Orchestrates schedules of events for tradeshow meeting rooms, internal training, and incentive trips for dealers. 10+ events per year.
Establish a core vision of improving internal/external company relations as a result of events.
Prioritized innovation, attendance, and venue selection using RSVPify, Eventbrite, Whova app.
Emphasized event networking reputation is increasing the percent of VIP attendees each year by 35%.
Utilized unique strategies to entertain guests including but not limited to: Glogolf, lawn games, ax throwing, entertainment, horseback riding, white water rafting, kayaking, cooking classes, hiking, wine tastings, corporate social responsibility program, golfing, spa appointments, shopping tours,riverboat cruises, electric bike tours, museum tours, deep sea fishing, dine arounds, dine and dash golf course experience, ATV tours, unique activations at each event.
Conceptualize event gifting themes based on location and guest attendance to focus on meaningful gifts the guests will remember each year.

Summary

Overview

Work History

Executive Sales & Event Manager

Education

Some College (No Degree) - Marketing Management And Retail Sales Associate

Skills

Timeline

Executive Sales & Event Manager

Some College (No Degree) - Marketing Management And Retail Sales Associate

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